Training information alone will quickly fade. What you want to do is train experiences, and in my Growth, Leadership and Management Tip today I’ll show you what to train and how to map it, and I’ll help you train your people to be consistently exceptional.
Tag Archives: train
USP – Make it clear
You’ve got to make it clear why the customer should use you. In this Growth, Leadership and Management Tip, I’ll show you how to understand the needs of the three basic types of customers so you can develop your USPs and train your team to win the business.
Fast Pace Ep 47 – The leader leader model
This week on Fast Pace, Dean Mackie and Josh Phegan explain how the leader leader model applies in real estate. They show how the leader follower model limits potential and growth whilst the leader leader model helps people think fast, take initiative and make decisions with confidence. They share tips, tools and templates to train, teach and test, and help your people do more as individuals within your framework.
What’s important now
Focusing on what’s important now will make your business great. In this Growth, Leadership and Management Tip, I’ll show you how to stay optimistic under any circumstances and use W.I.N. to help your people learn new skillsets, get clarity, pivot and realign.
Then what?
You know what you’re supposed to do, but do you? And then what do you do next? In this Coaching Tip I’ll help you get clear on what to do and then do next, how to build a system to specify next steps, and how to assess and train your team to get that clarity.
Talent development squad
Every one of your people has an expiry date. You need a talent development squad and in this Growth, Leadership and Management Tip I’ll tell you about teach-and-train, pre-start skills surveys, and shortening the training cycle for your future superstars.
How you win, pitch and serve
You’ve got to know how you win, pitch and serve, and in this Growth, Leadership and Management Tip I’ll help you define your formula, train your people to deliver your brand’s unique customer experience, and keep those customers coming back.