Ep 318 – Great experiences for vendors

This podcast features Josh Phegan and Alexander Phillips on building a great vendor experience with intensity, great communication and buyer activity, using the happy-anxious-sad formula, and keeping customer confidence high. 

How you win, pitch and serve

You’ve got to know how you win, pitch and serve, and in this Growth, Leadership and Management Tip I’ll help you define your formula, train your people to deliver your brand’s unique customer experience, and keep those customers coming back.

Ep 295 – The ultimate formula

In this week’s podcast, Alexander Phillips and Josh Phegan discuss how to build a rock-solid sales business based on three cornerstones – how you generate your leads, what you say in the ultimate customer story to win your listings, and how you process those listings to ensure you sell them for the maximum price.