What matters and motivates?

Your job is to help your people achieve their maximum performance. In my Growth, Leadership and Management Tip today, I’ll help you discover what matters and motivates, why your people need a vision for their life, and how to get the best performance from your team.

Market knowledge is underrated

Market knowledge is underrated in the industry, but in this Coaching Tip, I’ll show you how to get it, understand it, and use it to improve your market appraisals, win listings, stay relevant to your customers, and become their most valuable agent.

Distance the ego

You need to distance the ego to be the agent the customer is looking for. In my Coaching Tip today, I’ll show you how to position your brand, demonstrate your credibility, and base your business on the customer experience you deliver.

Getting altitude

Great things happen when you start getting altitude. In this Coaching Tip, I’ll show you some simple things you can do to get more exposure, find the opportunities sitting inside your database, and gain the momentum you need to change the course of your business.

Forecasts and why they matter

You’ve got to know how to use forecasts and why they matter if you want to be an agent for all markets. In today’s Coaching Tip, I’ll show you how to plan ahead for events during the year that impact your ability to advise your sellers and maximise prices.

Then what?

You know what you’re supposed to do, but do you? And then what do you do next? In this Coaching Tip I’ll help you get clear on what to do and then do next, how to build a system to specify next steps, and how to assess and train your team to get that clarity.

Happy, anxious, sad

Understand what the customer goes through with every transaction and you’ll win your market. In this Coaching Tip I’ll clarify the happy, anxious, sad moments you need to recognise so you can engineer the experience you want your customers to have.

Ep 297 – Fixing follow-up failure

In this week’s podcast, Alexander Phillips and Josh Phegan discuss what to do after market appraisals, how to add value to sellers on your seller hitlist, what to do when you’re competing for the listing to win, and the secrets to building repeat and referral business from past clients.

Ep 295 – The ultimate formula

In this week’s podcast, Alexander Phillips and Josh Phegan discuss how to build a rock-solid sales business based on three cornerstones – how you generate your leads, what you say in the ultimate customer story to win your listings, and how you process those listings to ensure you sell them for the maximum price.

Fast Pace Ep 20 – The sales leadership function

This Fast Pace podcast features Dean Mackie and Josh Phegan on the sales leadership function, who should fill the position, different approaches to sales management, and the pros and cons of outsourcing the task. They compare techniques for coaching salespeople and list the key metrics that determine success. They explain that the sales leadership function is ultimately to interpret the numbers and metrics of sales, and communicate the meaning of those elements in a way that helps people perform at their best.