In this week’s episode, Alexander Phillips and Josh Phegan talk through how to work during lockdown periods, including how to manage vendor expectations – the 5:1 ratio, managing buyer enquiry and inspections, bringing campaigns forward, launching and listing for post-lockdown.
Tag Archives: Buyers
It’s never about the competition
Your success is all about internal barriers. It’s never about the competition, and in this Coaching Tip, I’ll show you how each customer creates a future customer, why you need to tell buyers when a property sells, and how to always deliver a great customer experience.
Capacity with buyers
Great agents are using technology to serve more customers, and in my Coaching Tip this week I’ll show you how to manage capacity with buyers by making open for inspections more efficient, setting up digital systems, and being ready the instant they’re ready to buy.
Ep 280 – Shifting markets
In today’s podcast, Josh Phegan and Alexander Phillips talk about shifting markets and how to understand them, factors that affect market dynamics – especially government and the Budget, and ways that COVID and the stimulus have impacted buyers.
Back in control
Today’s market is moving more quickly than ever before and with my Coaching Tip this week I’ll help you get back in control. I’ll show you the routines you need, and help you focus on the things that will make you a great agent and take you where you want to go.
Ep 272 – Faster decisions
This podcast features Josh Phegan and Alexander Phillips on making faster decisions and building better call lists, matching buyers and sellers with previous appraisals, and creating momentum with a sense of urgency and a bit of fear.
Ep 271 – Deal confidence
In today’s podcast, Josh Phegan and Alexander Phillips talk about getting deal confidence by making the right decisions, understanding buyer urgency and what’s driving them, the importance of timing, and staying in control of the process.
The three customers
Why do we make decisions by guessing what the customer wants? In this Coaching Tip I’ll show you how to understand the three customers you’ll meet, tap into what they already believe so you can be more powerful, and ultimately help them decide to choose you.
Ep 265 – Clarity with terms
In this weeks episode, Alexander Phillips and Josh Phegan discuss how to set the terms clearly for the moments that matter, how Alexander sets out the terms of buying before the auction, the power of organisation – getting everything in the right order so you can act quickly, and empowering buyers to act in fast markets.
You must care
You need to think about changing your relationship with your existing customers, and in this Coaching Tip, I’ll show you why you must care for your customer base. We’ll look at the power of the “data lake” and the importance of building transformative client relationships.