Confidence dealer

Great agents excel at giving confidence to buyers and sellers. In this Coaching Tip, I’ll show you how to become an incredible confidence dealer for them and for yourself because it’s your confidence that gives customers the motivation to do the transaction.

Fast Pace Ep 53 – Sticking to core

In this Fast Pace episode, Dean Mackie and Josh Phegan look at training protocols and initiatives. They discuss short term tactics and long term planning, fundamental core skills vs. current trends, training your brand’s USPs, skills qualification, and skills specific to categories and experience.

Fast Pace Ep 38 – Setting the strategy for 2022

This Fast Pace podcast features Dean Mackie and Josh Phegan on setting the strategy for 2022. They discuss how to get out of tactical mode, reevaluate what it is you need to get done, reconnect with your vision for 5 years and beyond, re-recruit your own people, shift expectations as events happen, and bridge the knowing vs. doing gap. 

Fast Pace Ep 24 – Tactical excellence vs. strategic negligence

In this Fast Pace episode, Dean Mackie and Josh Phegan explore perspectives around tactical excellence vs. strategic negligence, with insights on what tactics and strategy are and why you must balance both, the measure and adjust strategy concept, clarity on goals and what must be done to reach them, setting a 90-day cadence, and delivery through technical excellence.

Fast Pace Ep 14 – Sales management 101

This episode features Dean Mackie and Josh Phegan discussing Sales Management 101. Dean clarifies what a sales manager actually does and outlines some of the 101s to watch out for. They talk about tactical sales management and what makes a great sales coach. Josh advises we criticise generally and praise individually, and Dean reminds us that we are not our behaviours.  

PM opportunity

Property management is your biggest real estate opportunity, and in this Growth, Leadership and Management Tip I’ll show you how the PM opportunity generates recurring revenue, drives value and grows market share, and why you must get seriously good at it.

Fast Pace Ep 3 – Service lines

In this week’s episode, Dean Mackie and Josh Phegan discuss the secret to serving today’s multi-dimensional customer including The services lines of a modern estate agency, why you need scale to drive recurring and ancillary income, the future service experiences that are required now, the power of data and relationships to serve in new and better ways.

Ep 270 – Unique Selling Proposition

In this week’s podcast, Alexander Phillips and Josh Phegan discuss unique selling propositions. What are they? How do they work? And what are the specific USP’s that win? They delve deep into brand, office and individual USP’s and how to use those when pitching to win.

Ep 269 – Holding fee in competitive markets

In this week’s podcast, Alexander Phillips and Josh Phegan discuss what it takes to win on value. They showcase the different ways to present fee, how to understand your value when presenting, what to do during a fee negotiation and simple dialogue to overcome fee objections.

Ep 268 – Beating fatigue

In this week’s podcast, Alexander Phillips and Josh Phegan discuss what it takes to stay fresh during the tsunami of buyer enquiry, feeling prices and fast markets. They delve deep into active recovery routines, finding purpose, celebrating the small wins, and taking time out and away from the game.