Training information alone will quickly fade. What you want to do is train experiences, and in my Growth, Leadership and Management Tip today I’ll show you what to train and how to map it, and I’ll help you train your people to be consistently exceptional.
Tag Archives: growth
Fast Pace Ep 57 – The first 90 days as a new leader
This episode of Fast Pace features Dean Mackie and Josh Phegan discussing what the first 90 days of a new leader look like and how to become successful in that time. They suggest you remember you don’t have all the answers, and they offer ways for you to understand how the business works, create a plan for the future, and start showing leadership now by building relationships and learning where you can help inside of the organisation.
Fast Pace Ep 56 – The growth question
In this week’s podcast with Dean Mackie and Josh Phegan, they discuss the power of choosing growth, including:
How to decide between new markets, service lines and market share.
Why deciding what you want is critical.
Why knowing if you’re on a plateau or climbing a peak is important.
How to stay dynamic and choose the problems you wish to pursue and solve.
Data driven performance management
Numbers never lie, and in my Growth, Leadership and Management Tip today, I’ll talk about data-driven performance management, skills to build momentum and meet your target, numbers you need to track, and two key things you must do to get performance management right.
Fast Pace Ep 54 – Systems and people
This week on Fast Pace, Dean Mackie and Josh Phegan discuss designing systems that are teachable and replicable for people. They address knowing when you need a system, keeping it flexible, making sure it works, spotting people doing things that should be added in, scaling systems and people for growth, and the power of digital integration.
What matters and motivates?
Your job is to help your people achieve their maximum performance. In my Growth, Leadership and Management Tip today, I’ll help you discover what matters and motivates, why your people need a vision for their life, and how to get the best performance from your team.
The culture doc
What you actually stand for defines the foundations for your business, and in my Growth, Leadership and Management Tip today I’ll tell you why a culture document that clearly articulates what you stand for as a brand is so important, and how to put that together.
Fast Pace Ep 52 – Ultimate productivity
This week on Fast Pace, Dean Mackie and Josh Phegan talk about ultimate productivity for leaders. They start with what productivity is and suggest scheduling for unscheduled time, where you can take on fresh opportunities, make space for innovative thinking, take time to slow down and stop reacting and be mindful of what’s really important.
Ep 316 – Consumer confidence
In this podcast, Josh Phegan and Alexander Phillips discuss consumer confidence in this high inflation market, knowing why the customer wants to buy before advising them, how equity growth affects current pricing and knowing when to accept an offer prior to auction.
USP – Make it clear
You’ve got to make it clear why the customer should use you. In this Growth, Leadership and Management Tip, I’ll show you how to understand the needs of the three basic types of customers so you can develop your USPs and train your team to win the business.