Find the leverage point

An offer on a property really isn’t about price. In today’s Coaching Tip, I’ll show you how to find the leverage point in a negotiation, what to do if you only have one buyer, and how to find out why a buyer prefers one home over all the others they’ve seen.

Ep 329 – Mapping consumer experiences

In this podcast, Josh Phegan and Alexander Phillips discuss mapping consumer experiences, standards for 6-star service, coaching your team with options they can use to win the listing, and touchpoints that show the vendor you’re there for them every step of the way.

Confidence dealer

Great agents excel at giving confidence to buyers and sellers. In this Coaching Tip, I’ll show you how to become an incredible confidence dealer for them and for yourself because it’s your confidence that gives customers the motivation to do the transaction.

Finding latent demand

Right now, people have significant equity, with the capacity to do transactions. In my Coaching Tip today, I’ll help you with finding latent demand, and I’ll give you dialogue with a few key questions to create buyers today who will become sellers in the future.

The three lists

Your massive database means nothing if you don’t do anything with the data. In my Coaching Tip today, I’ll give you three lists that will help you build the critical high-performance skills you need to use that data and build an incredible business.

Conversion mastery

One of your biggest business costs is wastage, and my Coaching Tip today will show you how to attain conversion mastery. I’ll explain the strategy, measure and adjust process, how to find what works so you can do more of that, and convert customers into buyers

Customer obsession

We’re in an experience economy. In my Coaching Tip today, I’ll tell you about customer obsession, show you what great customer service looks like, and illustrate how the little things build up to great referrals and greater fees.

Getting altitude

Great things happen when you start getting altitude. In this Coaching Tip, I’ll show you some simple things you can do to get more exposure, find the opportunities sitting inside your database, and gain the momentum you need to change the course of your business.

Ep 313 – Working buyers from other campaigns

In this week’s podcast with Josh Phegan and Alexander Phillips, we discuss the importance of great buyer work, including: Why you need a new pool of buyers post a price reduction, the skill of cross-selling buyers from other campaigns, how buyers seek out properties where price and value meet and the real value of a […]