Tag Archives: sellers

Ep 346 – Service experience

In this week’s podcast, Alexander Phillips and Josh Phegan discuss defining and delivering a great service experience. It starts with defining what sellers and buyers find critically important and then setting delivery standards to meet and exceed those expectations.

Ep 340 – Cross selling

This podcast features Josh Phegan and Alexander Phillips on cross selling, beginning with the just sold call, to how the customer thinks, the advantages of working in multiple marketplaces, and doing the transaction well, not just getting it done.

Ep 335 – Bringing future plans forward

In this week’s High Performance Podcast, Alexander Phillips and Josh Phegan talk through the skill of bringing buyers and sellers to market faster. They look at:
The role suppliers, stakeholders and agents can play.
Understanding the vision and dissatisfaction of your client.
What to do, and how to say it, so consumers feel confident to proceed.

Change over costs

Only amateurs deal in sale and purchase prices. In today’s Coaching Tip, I’ll show you why the best agents deal in changeover costs, how new higher prices may soften while the lesser priced properties stay the same, and who benefits most from this new market shift.

Emotion vs logic

Your role is to help your people succeed, but we’re playing in a brand new world today. In this Growth, Leadership and Management Tip, I’ll explain emotion- vs. logic-based management for our declining market and how you can ultimately change the game by thinking differently.

Ep 333 – Refresh the pipeline

In this week’s podcast, Josh Phegan and Alexander Phillips talk through how to hit refresh on your pipeline. With less buyers at opens, more sellers are in your database than ever before. What can you say? And how can you progress them to market?

Confidence dealer

Great agents excel at giving confidence to buyers and sellers. In this Coaching Tip, I’ll show you how to become an incredible confidence dealer for them and for yourself because it’s your confidence that gives customers the motivation to do the transaction.

Finding latent demand

Right now, people have significant equity, with the capacity to do transactions. In my Coaching Tip today, I’ll help you with finding latent demand, and I’ll give you dialogue with a few key questions to create buyers today who will become sellers in the future.