Your success is all about internal barriers. It’s never about the competition, and in this Coaching Tip, I’ll show you how each customer creates a future customer, why you need to tell buyers when a property sells, and how to always deliver a great customer experience.
Tag Archives: prospecting
Ep 282 – Getting cut through with great call technique
In today’s podcast, Josh Phegan and Alexander Phillips talk about techniques for making quality calls, making those calls brief, direct and productive, dialogues for types of calls, when and how to leave a voice message, and being an authority on your market.
Prospecting formula
The secret to your success is clarity around what you do and how it works. In this Coaching Tip, I’ll help you build a prospecting formula to find the answers you need to excel performance, build your business, and maintain momentum around everything you do.
Conversion conversations
It’s not about more questions or better questions, it’s the game changing questions I’ll give you in this week’s Coaching Tip. I’ll help you have successful conversion conversations, gather and use the data you need, and achieve the customer’s desired result.
Ep 264 – The question skill
In this week’s episode, Alexander Phillips and Josh Phegan discuss questions as a skill, including what makes a great question, the difference between situational and problem-based questions, how to develop question flow, and the game-changing questions for better conversations.
Customer obsession
Customer experience is today’s marketing. In this week’s Coaching Tip I’ll tell you why customer obsession is everything, and we’ll discuss client enablement, fast consumers, the social media driven market, and why we had a real estate boom during the pandemic.
Fast Format – November 2020
It’s time for new era goals – as an industry, we’ve massively adapted. Get set for 2021, what do you need to do to get prepared? Let’s make the rest of this year count. This is our time, the time to do great work and to make it as an agent. This is an exclusive, limited-edition event – Fast Format. We cover getting ready for 2021 now, how to list now for next year, how to re-position existing stock to get it sold, how to make data-driven decisions for a much bigger business next year.
Go for growth – migration patterns
You’ve got to grow your business and in this week’s Coaching Tip I’ll show you how to go for growth by understanding buyer/seller migration patterns, capturing your market, turning customers into marketers, and getting excited about what you do.
Ep 248 – Spring momentum
In this week’s podcast, Alexander Phillips and Josh Phegan get ready for Spring. Choose your best call lists – market appraisals, seller hit list, past clients, key referrers to drive market momentum. Commit to what great agents do – increase your appointment numbers – buyer appointments, market appraisals, listing appointments and for our Melbourne agents, get ready for a huge rebound in activity as we anticipate the post lockdown market.
Better dialogue
Some calls just come together and others go unbelievably wrong. The secret is better dialogue, and in my Coaching Tip this week I’ll show you some examples of game-changing questions to form a connection with each customer and make it easy for them to say Yes.