Ep 286 – Listing skills for new agents

In this podcast Josh Phegan and Alexander Phillips discuss listing skills for new agents around building confidence and gaining experience with the listing presentation, they show the importance of case studies, and advise taking notes before and during the presentation.

List to win

A great listing presentation is how you win the listing. In this Coaching Tip, I’ll tell you how to list to win by knowing the reasons why people use you, making those reasons clear to the customer, and ending your presentation with a signed agreement in hand.

It’s never about the competition

Your success is all about internal barriers. It’s never about the competition, and in this Coaching Tip, I’ll show you how each customer creates a future customer, why you need to tell buyers when a property sells, and how to always deliver a great customer experience.

Ep 274 – Crafting a better listing story

During this week’s podcast, Alexander Phillips and Josh Phegan discuss the importance of creating a brand story in your listing presentation. It’s the ultimate story of what you do for the customer, how you make it easier, better, faster for today’s consumer.

Ep 273 – Rethinking customer experience

In this podcast Josh Phegan and Alexander Phillips discuss rethinking customer experience, running and working your database, how to use the search function, which customer details you need to enter, and how not to waste time reviewing notes when you should be making calls.

Conversion conversations

It’s not about more questions or better questions, it’s the game changing questions I’ll give you in this week’s Coaching Tip. I’ll help you have successful conversion conversations, gather and use the data you need, and achieve the customer’s desired result.

Finding your angle: tactical conversations

You’ve got to know why customers decide to choose you. In this Coaching Tip I’ll help you with finding your angle and discovering the tactical numbers that will show what you can do for the client to make choosing you as their agent an easy decision.

Brand story: the power of key numbers

No one understands the attributes of their brand, but it’s all about your brand story and the power of key numbers. In this Growth, Leadership and Management Tip I’ll show you how to use your USPs to pitch your brand, grow your people, and become truly great.

Core skills

The most important thing is to do the core of what great agents do. In this Coaching Tip I’ll focus on the basic core skills you must have if you want to earn customer loyalty,  show advantages to being your customer, and be exceptional at what you do.