This podcast features Josh Phegan and Alexander Phillips on getting past setbacks and putting yourself in the right mindset, they discuss being drama driven or future-focused, and share ways to be opportunistic and consistent in doing what works.
Tag Archives: future
Ep 281 – What to look for in new recruits
This podcast features Josh Phegan and Alexander Phillips on what to look for in new talent, hiring for sustainability, understanding why you’re hiring someone, and being personally involved in helping your people develop and invest in themselves.
Fast Pace Ep 6 – The real world and the digital world
In this weeks episode, Dean Mackie and Josh Phegan discuss the intersection between the digital and the real world. They go deep into understanding how agents now need to interact in both environments to understand future customer needs, be there at every decisive moment, and amplify what works.
The data lake and the future of business
You don’t realise the power sitting inside the data you have. In this Growth, Leadership and Management Tip I’ll show you the data lake and the future of business, and the power you’ve already got to create a customer experience that will increase your referrals.
Balancing act
We live with competing demands and it’s a balancing act to decide what really needs our attention most. In my Coaching Tip today I’ll help you get intentional about the things that work for you, and shut out the rest so you can achieve your ultimate success.
Fast Pace Ep 2 – What builds a great culture?
In this week’s episode, Dean Mackie and Josh Phegan discuss how to build a great culture rapidly. We discuss: The role of purpose and values, how to define a brand – what it stands for, feels like, and it’s personality, what it means to be apart of your business, the essential systems to build a great business culture as it scales, the new world of recognition, awards, training and growth.
Ep 266 – Setting the scene
In this weeks episode, Alexander Phillips and Josh Phegan discuss the opening moments in building rapid rapport with a potential vendor, the role of customer experience in booking the appointment, setting expectations, and learning from critical errors so you can prevent them in the future.
Drive your potential
You know you better than anyone, but you need to really understand your behaviours if you want to perform better. In this Coaching Tip I’ll help you learn to drive your potential through discovering what excites you, what you really want, and how you perform at your best.
The “who not how” paradox
Imagine a new level of possibilities inside of your business. In this Coaching Tip I’ll help you understand the “who not how” paradox to help you put great people around you so you can focus on building a sustainable business and becoming the best agent you can be.
Customer obsession
Customer experience is today’s marketing. In this week’s Coaching Tip I’ll tell you why customer obsession is everything, and we’ll discuss client enablement, fast consumers, the social media driven market, and why we had a real estate boom during the pandemic.