Find the data sets

Marketing isn’t enough to win in your marketplace. In this Coaching Tip, I’ll help you find the data sets you already have and use them as a competitive advantage, and I’ll tell you why it’s so important to maintain those relationships, especially in today’s market.

Emotion vs logic

Your role is to help your people succeed, but we’re playing in a brand new world today. In this Growth, Leadership and Management Tip, I’ll explain emotion- vs. logic-based management for our declining market and how you can ultimately change the game by thinking differently.

Ep 296 – Surfing the tidal waves

In this podcast, Josh Phegan and Alexander Phillips discuss surfing the tidal waves of the upcoming market, whether there will be more or fewer listings at end of year, where customer interest will be after lockdown, and confirming buyers are qualified to commit.  

Customer experience design

If you’re going to command the fees, referrals and success you need, you must understand customer experience design. In this Coaching Tip, I’ll show you the power of perceived value and how to redefine what customer service looks like on the inside of your business.