The experience

You can’t get lazy around the experience you provide, especially during this market slowdown. In today’s Coaching Tip, I’ll show you how to get buyers to opens, what to do when they get there, and how to boost customer confidence in the market, and in you.

Reducing days on market

Your job is to maintain vendor confidence throughout the campaign. In my Coaching Tip today, I’ll show you that reducing days on market is doable even in a declining market by setting benchmarks for progression, and making logical decisions to get the property sold.

Confidence dealer

Great agents excel at giving confidence to buyers and sellers. In this Coaching Tip, I’ll show you how to become an incredible confidence dealer for them and for yourself because it’s your confidence that gives customers the motivation to do the transaction.

Data driven performance management

Numbers never lie, and in my Growth, Leadership and Management Tip today, I’ll talk about data-driven performance management, skills to build momentum and meet your target, numbers you need to track, and two key things you must do to get performance management right.

Ep 300 – Buyer inspections

Today’s High-Performance Podcast for Real Estate Agents features Josh Phegan and Alexander Phillips on doing the basics well, skills training for new hires, understanding the customer, establishing buyer trust in your competence, and creating the buyer experience.

Metrics

We measure things in order to coach people more effectively, and this month’s Growth, Leadership and Management Tip is all about the metrics that allow you to identify problems, take immediate action to shift back on track, and boom your performance for the outcomes you need. 

Ep 266 – Setting the scene

In this weeks episode, Alexander Phillips and Josh Phegan discuss the opening moments in building rapid rapport with a potential vendor, the role of customer experience in booking the appointment, setting expectations, and learning from critical errors so you can prevent them in the future.