Investing ahead of the curve

Investing ahead of the curve is necessary to getting what you want. In this Coaching Tip, I’ll show you how to take control, define your challenges, and identify the people and systems you need to build the infrastructure that supports your business growth.

Fast Pace Ep 8 – Metrics for clarity of mission

In this week’s episode, Dean Mackie and Josh Phegan discuss getting clarity on your mission by using metrics to guide decision making. They examine measurements you can apply to your own business, benchmarks that prove achievement, and what to do now to accelerate your growth. Dean and Josh show how changing the way you think leads to greater focus, they agree on taking the long-term view, and advise thinking big around the mission.

Strategy, measure, adjust

As a business owner you’ve got to understand the strategies you’ve got in play. In this Growth, Leadership and Management Tip I’ll explain the strategy, measure, adjust process so you can stop doing things that don’t work and start getting the results you need.

Ep 274 – Crafting a better listing story

During this week’s podcast, Alexander Phillips and Josh Phegan discuss the importance of creating a brand story in your listing presentation. It’s the ultimate story of what you do for the customer, how you make it easier, better, faster for today’s consumer.

Finding your angle: tactical conversations

You’ve got to know why customers decide to choose you. In this Coaching Tip I’ll help you with finding your angle and discovering the tactical numbers that will show what you can do for the client to make choosing you as their agent an easy decision.

Fast Pace Ep 4 – Functional lanes

In this week’s episode, Dean Mackie and Josh Phegan discuss how to rapidly reshape your team for growth with functional lanes, including why you need to let go to grow, the skills versus what’s needed matrix, what functional swim lanes are and why specialists and generalists are needed for each stage of business growth, and how you enable people to do their best.

Fast Pace Ep 3 – Service lines

In this week’s episode, Dean Mackie and Josh Phegan discuss the secret to serving today’s multi-dimensional customer including The services lines of a modern estate agency, why you need scale to drive recurring and ancillary income, the future service experiences that are required now, the power of data and relationships to serve in new and better ways.

Ep 270 – Unique Selling Proposition

In this week’s podcast, Alexander Phillips and Josh Phegan discuss unique selling propositions. What are they? How do they work? And what are the specific USP’s that win? They delve deep into brand, office and individual USP’s and how to use those when pitching to win.

Fast Pace Ep 2 – What builds a great culture?

In this week’s episode, Dean Mackie and Josh Phegan discuss how to build a great culture rapidly. We discuss: The role of purpose and values, how to define a brand – what it stands for, feels like, and it’s personality, what it means to be apart of your business, the essential systems to build a great business culture as it scales, the new world of recognition, awards, training and growth.

Ep 269 – Holding fee in competitive markets

In this week’s podcast, Alexander Phillips and Josh Phegan discuss what it takes to win on value. They showcase the different ways to present fee, how to understand your value when presenting, what to do during a fee negotiation and simple dialogue to overcome fee objections.