Motivation commitment

It’s motivation that makes a market fluid and commitment that completes the transaction. In my Coaching Tip today, I’ll examine the motivations of buyers, sellers and you as an agent, and I’ll show you how your understanding of these elements will help you win.

Skill shortage

After two years of doing business in a virtual world, we’re back in the workplace with a skill shortage for a very different market. In today’s Coaching Tip, I’ll show you the basic skill sets you need and how to develop them, and I’ll share secrets from some of the biggest businesses in Australia.

Distance the ego

You need to distance the ego to be the agent the customer is looking for. In my Coaching Tip today, I’ll show you how to position your brand, demonstrate your credibility, and base your business on the customer experience you deliver.

How you win, pitch and serve

You’ve got to know how you win, pitch and serve, and in this Growth, Leadership and Management Tip I’ll help you define your formula, train your people to deliver your brand’s unique customer experience, and keep those customers coming back.

Fast Pace Ep 26 – The war for talent

This Fast Pace episode features Dean Mackie and Josh Phegan on the war for talent and how to win it. They look at business roles, talent from other industries, attracting and retaining the talent you need, who to look for and where to find them, cadetship programs, recruiting from universities, and pitching the industry to attract the best talent. 

List to win

A great listing presentation is how you win the listing. In this Coaching Tip, I’ll tell you how to list to win by knowing the reasons why people use you, making those reasons clear to the customer, and ending your presentation with a signed agreement in hand.

Uplift for better USP’s

You’ve built your platform for success, but what do your new hires know about your business? You have to give them an uplift for better USPs, and in this Principal Coaching Tip, I’ll show you how to train them for the knowledge and confidence to win the business.