Fast Pace Ep 73 – Simple rules for big results

In this Fast Pace episode, Dean Mackie and Josh Phegan discuss simple rules that work inside any business. They note the need for a clear alignment of vision and values, having the best interests at heart, roles and responsibilities, the 9/14 rule, specific rules for rising and declining markets, and learning to both recognise what works and pivot when the market changes.

Fast Pace Ep 26 – The war for talent

This Fast Pace episode features Dean Mackie and Josh Phegan on the war for talent and how to win it. They look at business roles, talent from other industries, attracting and retaining the talent you need, who to look for and where to find them, cadetship programs, recruiting from universities, and pitching the industry to attract the best talent. 

Fast Pace Ep 22 – The four-dimensional customer

In this week’s episode, Dean Mackie and Josh Phegan define and discuss the four-dimensional customer. We look at using tech to give each individual customer a more integrated experience, consider the scope and perception of roles inside of the business, and explore ways to understand and meet the customer’s needs through internal collaboration. 

Fast Pace Ep 20 – The sales leadership function

This Fast Pace podcast features Dean Mackie and Josh Phegan on the sales leadership function, who should fill the position, different approaches to sales management, and the pros and cons of outsourcing the task. They compare techniques for coaching salespeople and list the key metrics that determine success. They explain that the sales leadership function is ultimately to interpret the numbers and metrics of sales, and communicate the meaning of those elements in a way that helps people perform at their best.  

Functional roles

Feeling differently about what you do changes the scope of your work. In my Growth, Leadership and Management Tip this month I’ll address functional roles inside of your organisation and perspectives that improve the way people feel about what they do.

Fast Pace Ep 18 – Workspaces of the future

In this week’s episode, Dean Mackie and Josh Phegan have a look into workspaces of the future, workspace culture, what workspaces are becoming and the roles they play in how your business operates. Dean and Josh note changes in workspace structure over time with improved concepts and technologies. They discuss how 100% remote businesses work so well, and ask whether we really need a physical workspace anymore.

Fast Pace Ep 16 – Leadership and titles

This Fast Pace podcast features Dean Mackie and Josh Phegan discussing leadership and titles. They define what leadership actually is, examine how titles affect ego and self worth, look at the reasons we have titles and consider whether they’re an outdated notion. They note the ways titles are perceived by both outside and inside customers, and advise making titles that are useful for describing functional roles within the business.