Finding your angle: tactical conversations

You’ve got to know why customers decide to choose you. In this Coaching Tip I’ll help you with finding your angle and discovering the tactical numbers that will show what you can do for the client to make choosing you as their agent an easy decision.

Brand story: the power of key numbers

No one understands the attributes of their brand, but it’s all about your brand story and the power of key numbers. In this Growth, Leadership and Management Tip I’ll show you how to use your USPs to pitch your brand, grow your people, and become truly great.

The three customers

Why do we make decisions by guessing what the customer wants? In this Coaching Tip I’ll show you how to understand the three customers you’ll meet, tap into what they already believe so you can be more powerful, and ultimately help them decide to choose you.

Uplift for better USP’s

You’ve built your platform for success, but what do your new hires know about your business? You have to give them an uplift for better USPs, and in this Principal Coaching Tip, I’ll show you how to train them for the knowledge and confidence to win the business.

Ep 267 – Getting off a plateau

In this weeks episode, Alexander Phillips and Josh Phegan discuss false Everests – why it’s so important to start out again once you’ve arrived, why plateaus are an essential part of the journey, how to reset new goals that motivate and inspire you, the power of great relationships, and pushing you to your potential.

Getting back the routine

Your calendar defines what your priorities are, and in this Coaching Tip I’ll show you how getting back the routine will set you free by understanding what you can do, building momentum and consistency for the work you must do, and keeping your days active and fun.

You must care

You need to think about changing your relationship with your existing customers, and in this Coaching Tip, I’ll show you why you must care for your customer base. We’ll look at the power of the “data lake” and the importance of building transformative client relationships.