In today’s podcast, Josh Phegan and Alexander Phillips talk about pitching strength, relating your advantages to vendors and spending their time well, coaching new agents around what the brand does, and knowing what really makes you powerful.
Tag Archives: pitch
The three lists
Your massive database means nothing if you don’t do anything with the data. In my Coaching Tip today, I’ll give you three lists that will help you build the critical high-performance skills you need to use that data and build an incredible business.
USP – Make it clear
You’ve got to make it clear why the customer should use you. In this Growth, Leadership and Management Tip, I’ll show you how to understand the needs of the three basic types of customers so you can develop your USPs and train your team to win the business.
How you win, pitch and serve
You’ve got to know how you win, pitch and serve, and in this Growth, Leadership and Management Tip I’ll help you define your formula, train your people to deliver your brand’s unique customer experience, and keep those customers coming back.
Get permission, book the appointment
It’s not the number of calls, it’s the number of appointments you make. In my Coaching Tip this week I’ll show you how to get permission, book the appointment, and know exactly what to say to make that happen. It’s time to get seriously good at what you do on the phone.
Brand story: the power of key numbers
No one understands the attributes of their brand, but it’s all about your brand story and the power of key numbers. In this Growth, Leadership and Management Tip I’ll show you how to use your USPs to pitch your brand, grow your people, and become truly great.