Your role is to help your people succeed, but we’re playing in a brand new world today. In this Growth, Leadership and Management Tip, I’ll explain emotion- vs. logic-based management for our declining market and how you can ultimately change the game by thinking differently.
Tag Archives: Leadership
Fast Pace Ep 71 – The age of the customer
In this Fast Pace episode, Dean Mackie and Josh Phegan look at balancing customer service and profit margins in the age of the customer. They talk about how roles are changing, what’s most important to the customer, AI applications for improved customer insights, and products that provide a better customer experience with your organisation.
Fast Pace Ep 70 – Business ready for market cycles
This Fast Pace episode features Dean Mackie and Josh Phegan discussing business cycles, the property clock, and why current cycles are speeding up significantly. They look at high inflation events, adaptability, supply and demand shocks, cashflow coverage, building a resilient infrastructure, preparing for declining markets, and going granular to create value.
Power of meetings
An offer on a property really isn’t about price. In today’s Coaching Tip, I’ll show you how to find the leverage point in a negotiation, what to do if you only have one buyer, and how to find out why a buyer prefers one home over all the others they’ve seen.
Fast Pace Ep 69 – Coaching for performance
This week on Fast Pace, Dean Mackie and Josh Phegan offer tips to business leaders on coaching for performance. They talk about people’s willingness to be coached, characteristics of an effective coach, questioning to coach for a solution, and the questions that need to be asked.
Fast Pace Ep 66 – Making the leap from Salesperson/Property Manager to Director
This week on Fast Pace, Dean Mackie and Josh Phegan share observations on career progression and making the leap from salesperson/property manager to director. They explore reasons for wanting to be a director, adding value as a leader, knowing what you want to accomplish and how much you’re willing to contribute, and being in it for the long haul.
How do we do it here?
Do the people inside of your organisation actually know what you do? In this Growth, Leadership and Management Tip, I’ll challenge you to answer the question, how do we do it here? I’ll show you the importance of understanding equity and choosing not to be a commodity.
Fast Pace Ep 65 – Financial year planning – reflect to project
In this Fast Pace episode, Dean Mackie and Josh Phegan discuss keeping a finger on the organisation’s pulse through financial year planning. They comment on creating sustainable value, the impact of wage pressure on generating revenue, the three metrics for increasing fees, and the need for making personal investments to improve your performance and productivity.
Fast Pace Ep 64 – System or a person
This episode of Fast Pace features Dean Mackie and Josh Phegan examining how a system or a person can affect outcomes. They look at the roles systems and people play, examples of using systems to control workflow, saving time by keeping organised and being aware of what’s happening across the organisation.
Chasing the big 3
As a business leader, you need to find big opportunities for growth. In this Growth, Leadership and Management Tip, I’ll talk about chasing the Big 3 by identifying and pursuing the opportunities you have inside of your business right now.