Performance planning

How will you increase performance over the next year? My Growth, Leadership and Management Tip today is all about performance planning. I’ll show you how to build a growth plan so you and your team will know what to do, how to improve and where to find opportunities.

Skill shortage

After two years of doing business in a virtual world, we’re back in the workplace with a skill shortage for a very different market. In today’s Coaching Tip, I’ll show you the basic skill sets you need and how to develop them, and I’ll share secrets from some of the biggest businesses in Australia.

The culture doc

What you actually stand for defines the foundations for your business, and in my Growth, Leadership and Management Tip today I’ll tell you why a culture document that clearly articulates what you stand for as a brand is so important, and how to put that together.

USP – Make it clear

You’ve got to make it clear why the customer should use you. In this Growth, Leadership and Management Tip, I’ll show you how to understand the needs of the three basic types of customers so you can develop your USPs and train your team to win the business.