Too many agents build a big database and do nothing with it. In this Coaching Tip, I’ll show you the importance of driving relevance, the one simple thing successful agents do first each day, and how to stay relevant by thinking differently in brand new ways.
Tag Archives: database
Ep 273 – Rethinking customer experience
In this podcast Josh Phegan and Alexander Phillips discuss rethinking customer experience, running and working your database, how to use the search function, which customer details you need to enter, and how not to waste time reviewing notes when you should be making calls.
You must care
You need to think about changing your relationship with your existing customers, and in this Coaching Tip, I’ll show you why you must care for your customer base. We’ll look at the power of the “data lake” and the importance of building transformative client relationships.
Fast Format – September 2020
Get set for Spring, progress your pipeline and win more listings. Let’s make the rest of 2020 count. In a world that’s rapidly changing, you must adapt. This is our time, the time to do great work and to make it as an agent. During the session, you’ll learn: What the best agents are doing to maximise their results during COVID-19, how to set yourself up for an incredible finish to 2020, where to spend your time and energy to get the most results, how to work your pipeline and produce listings now, what to do in your listing presentation to be dynamic and the agent of choice. It’s a Fast Format for a rapidly changing market. It’s time to re-invent. It’s time to own the future.
The Customer Base
In this week’s Coaching Tip I’m talking about the dirtiest word in the industry: Database. I’ll tell you why it’s actually the customer base you look to first, I’ll outline the top 3 client groups you need to connect with, and I’ll even give you the dialogue to make it all happen.
Ep 227 – Pipeline Progression
In this podcast Josh Phegan and Alexander Phillips discuss pipeline progression, why a pipeline may not be producing, progressing clients to market, driving vendors by treating them as buyers, reviewing client chase lists daily, and using the calendar as incentive to act.