In this week’s episode, Dean Mackie and Josh Phegan have a look into workspaces of the future, workspace culture, what workspaces are becoming and the roles they play in how your business operates. Dean and Josh note changes in workspace structure over time with improved concepts and technologies. They discuss how 100% remote businesses work so well, and ask whether we really need a physical workspace anymore.
Tag Archives: business
How you scale
Before you start your journey for growth, you’ve got to know what you want. In this Growth, Leadership and Management Tip I’m talking about how you scale by deciding how big you want to be, which markets you want to dominate, and how to recruit the best talent.
List to win
A great listing presentation is how you win the listing. In this Coaching Tip, I’ll tell you how to list to win by knowing the reasons why people use you, making those reasons clear to the customer, and ending your presentation with a signed agreement in hand.
Fast Pace Ep 16 – Leadership and titles
This Fast Pace podcast features Dean Mackie and Josh Phegan discussing leadership and titles. They define what leadership actually is, examine how titles affect ego and self worth, look at the reasons we have titles and consider whether they’re an outdated notion. They note the ways titles are perceived by both outside and inside customers, and advise making titles that are useful for describing functional roles within the business.
Metrics
We measure things in order to coach people more effectively, and this month’s Growth, Leadership and Management Tip is all about the metrics that allow you to identify problems, take immediate action to shift back on track, and boom your performance for the outcomes you need.
PM opportunity
Property management is your biggest real estate opportunity, and in this Growth, Leadership and Management Tip I’ll show you how the PM opportunity generates recurring revenue, drives value and grows market share, and why you must get seriously good at it.
Ep 281 – What to look for in new recruits
This podcast features Josh Phegan and Alexander Phillips on what to look for in new talent, hiring for sustainability, understanding why you’re hiring someone, and being personally involved in helping your people develop and invest in themselves.
Fast Pace Ep 13 – Rolling out new initiatives
This week Dean Mackie and Josh Phegan focus on successful rollout plans. Dean points out that everyone wants improvement but no one wants to make changes, and suggests ways to make benefits outweigh the pain. They discuss the plus-dot-minus assessment methodology, Josh explains the five-step change model, and they agree that the biggest cost in any business is wastage.
Great seller service
You’ve got to stay focused on providing great seller service. In my Coaching Tip this week I’ll give you the tools to deliver by communicating clearly to everyone in real-time, managing seller expectations, and staying in control.
Values evidenced
Your values set the rules for the game and this Growth, Leadership and Management Tip is about values evidenced by behaviours. I’ll show you how to get clear on your values, communicate them every day, and make sure your people are living out the culture you want to create.