Ep 271 – Deal confidence

This High-Performance Podcast for Real Estate Agents features Josh Phegan and Alexander Phillips on getting deal confidence. Alex begins with insights for making the right decisions in every transaction. Josh describes buyer urgency, and they discuss ways to discover what’s driving a buyer and why the urgency is there. They talk about how to handle a situation where a buyer wants to buy early or they’ll withdraw, and the importance of maintaining control of the process and the deal. Alex tells how to make sure the deal is done at the right time and how not to get pressured by the buyer.

Josh advises discussing timing and process with your vendor, and reminds that you stay in control of the process, keep the buyer on side, and understand that your being in control makes a big difference in the buyer experience.

Balancing act

We live in a world of competing demands. It’s a constant balancing act to determine which of those things needs our attention most. In this Coaching Tip, I’m going to help you get intentional about the things that are most successful for you, and shut out the rest.

The easiest way to start is to have a clear set of values. I’ll use my 3 primary values to illustrate that what’s in your calendar is the way you work your life. I’ll explain how to use your diary for setting intentions and deciding exactly what you can and can’t do.

Start your day doing what’s most important to you. That’s what will energise you most, and great energy is necessary for everything you do each day. You need to have a whole life, and you’ve got to make the decision to do that.

The balancing act is about looking after those things that are most important to your success. You’ve got to get out there and actively interact with life in order to achieve your potential. And that means getting clear around what you want.

Fast Pace Ep 3 – Service lines

In this week’s episode, Dean Mackie and Josh Phegan discuss the secret to serving today’s multi-dimensional customer including the service lines of a modern estate agency, why you need scale to drive recurring and ancillary income, the future service experiences that are required now, the power of data and relationships to serve in new and better ways.

Ep 270 – Unique Selling Proposition

In this week’s podcast, Alexander Phillips and Josh Phegan discuss unique selling propositions. What are they? How do they work? And what are the specific USP’s that win? They delve deep into brand, office and individual USP’s and how to use those when pitching to win.

Peaks and plateaus

It’s time to get intentional about what it is you really want and how to go about getting it. My Coaching Tip this week is about learning to see your peaks and plateaus. I’ll help you define your goals and set out to reach your next Everest.

Everything you want in life is just outside your comfort zone. You can stay on a plateau, but if you’re capable of doing more it’s worth being a little uncomfortable as you move toward the next peak.

Your Everest doesn’t have to be about your real estate career. What you want most may be a better family life, travel and adventure, or building a legacy. Define what excites you and gives you purpose, and getting there will be much easier.

Setting goals gives you the power to reach those peaks. I’ll help you set some daily targets, avoid negative thoughts that keep you on a plateau, and focus on what you can do. Recognizing your peaks and plateaus will show you the way to where you really want to be.

Fast Pace Ep 2 – What builds a great culture?

In this week’s episode, Dean Mackie and Josh Phegan discuss how to build a great culture rapidly. We discuss: The role of purpose and values, how to define a brand – what it stands for, feels like, and it’s personality, what it means to be apart of your business, the essential systems to build a great business culture as it scales, the new world of recognition, awards, training and growth.

Ep 269 – Holding fee in competitive markets

In this week’s podcast, Alexander Phillips and Josh Phegan discuss what it takes to win on value. They showcase the different ways to present fee, how to understand your value when presenting, what to do during a fee negotiation and simple dialogue to overcome fee objections.

Core skills

The most important thing is to get clear about doing the core of what great agents do. This Coaching Tip will focus on the basic core skills you must have if you want to be exceptional as an agent.

One of the most important things is knowing who you need to contact whenever you list a property. I’ll tell you what the best agents do for their customers and why offering early advice really makes the difference in earning customer loyalty.

It’s easy to do a just listed DL or send an email, but there’s no real relationship if that’s all you’re doing. People have to see an advantage to being your customer before they’ll give you their loyalty, and loyalty is key.

Understanding what you do, when you do it and why you do it is the foundation for building your core skills. You’re here to enable your customers to buy the property, to sell their own, and to make better decisions. Get serious about what you do and move toward mastery.

Fast Pace Ep 1 – Living life on purpose

In this weeks episode, Dean Mackie and Josh Phegan discuss why business is the perfect tool for personal achievement, how great leaders see more in their people than they see in themselves, how to have confronting conversations and help people make progress so they can contribute more to the business’s success and life.