This week on Fast Pace, Dean Mackie and Josh Phegan discuss the big shift to being a director in a business, what directors actually do, and what allows you to play at this level. They look at the role of director as partner, leading by example, responsibilities, expectations and accountability, and how individual director’s styles can contribute.
Ep 296 – Surfing the tidal waves
Today’s High-Performance Podcast for Real Estate Agents features Josh Phegan and Alexander Phillips on surfing the tidal waves of all the listings we’re expecting at the end of September. Alex explains why he’s focused on listing and selling now, and where he believes customers’ focus will be coming out of lockdown. Josh questions whether established agents with past clients have an unfair advantage over newer agents, and they project on how the market could look in December.
Alex and Josh discuss growing a team now to increase productive capacity, confirming whether buyers are emotionally and financially ready to commit, and Josh ends on going in early rather than later, and giving sellers a reason to do something now.
Founders Ep 1 – The new era of digital workflow
In this podcast, Josh Phegan & David Choi interview Angus Ferguson, Commercial Director of Agent Solutions at Domain Group. In this first episode, we talk through the journey from taking bids at auctions and distributing sales results to signing agency agreements and contracts digitally, the rise of the digital agent and how apps are reinventing workflow. Angus’s vision for the future of work is by designing customer interaction and experiences for both the real and digital world.
Find your angle
There are angles for market trends, timelines, or whatever’s happening right now. In my Coaching Tip this week I’ll show you how to find your angle, what that means, and why great agents are always looking for new ones.
You’re working your pipeline all the time, and there are angles that impact what you can do. I’ll illustrate how to define the customer’s ultimate outcome, use what you know to find the angle you need, keep it fresh, and make it all easy for the customer.
I’ll step through finding out where the customer is, the problem they’re looking to solve, and validating their timeline to get it done. You must understand the reality of what they’re facing and get clear around their destination so you can get them there.
You’ll always be looking to find your angle because it’s critical to what we do as agents. We’ve seen a rapid increase in property prices and I’ll give you an overview of what to expect next so you’ll be ready to adapt and create those winning opportunities.
Fast Pace Ep 28 – Lifting engagement across workforces of the future
In this Fast Pace episode, Dean Mackie and Josh Phegan discuss lifting engagement across workforces of the future and what that looks like. They explore hybrid workplaces, cross-generational expectations, non-dollar-productive activities, exercises for maximising engagement, leadership that connects to people, and the plus dot minus chart for measuring engagement.
Business energy – The way to the future
Ep 295 – The ultimate formula
In this week’s podcast, Alexander Phillips and Josh Phegan discuss how to build a rock-solid sales business based on three cornerstones – how you generate your leads, what you say in the ultimate customer story to win your listings, and how you process those listings to ensure you sell them for the maximum price.
Master that routine
No matter where you’re working right now, the number one thing is to master that routine. In my Coaching Tip this week I’ll show you how routine sets you free, and why you must differentiate between your work environments no matter where you physically are.
Whether working in a work environment or in your home, the most powerful thing you can do is to get out of bed at the same time every day, get some exercise, and be clear on what you need to achieve that day. You’ve got to be in charge of getting the work done.
You need to understand the power of the environments you create. I’ll outline ways to put yourself into a mindset for work wherever you’re working from, structure the way you work, and function inside of the digital environment as you normally would in the real world.
Create a winning routine now around what’s critically important to you and it will set you up for the future. Master that routine and, no matter what else changes in your working environments, you can keep on making the magic happen.
Fast Pace Ep 27 – Why the vision comes first (before brand, before market, before anything else)
This episode of Fast Pace features Dean Mackie and Josh Phegan on why the vision comes first, before brand, market, or anything else. They discuss how vision defines everything you do, why a rebrand alone isn’t enough, how vision is fundamental to serving the customer, what can limit vision, and why you need a sense of growth and alignment with a long term vision.
Succession planning
When a phenomenal business begins to fade away it’s because they have no succession plan in play. In this Growth, Leadership and Management Tip I’m looking at succession planning, building business value, and finding talent that can take your business into the future.
Many businesses find they are challenged with not having the capital to get people involved. I’ll tell you how to find that capital, how to think from the inside, and what you need people to be able to do in order to get ownership in the business.
At any moment you may decide it’s time to get out of the business. You need to make sure that’s a slow buy out/sell in, and you’re not being forced out. Everything you do in the creation of your business is about building its value, and I’ll tell you how to do that.
What’s most important is, a business with no succession plan has no plan. Your business should survive beyond you. Get clear on what you want your succession to look like, start planning for it now, and put those people in place who can run the business without you.