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Tag Archives: volume
Ep 310 – Making the perfect call
Today’s podcast features Josh Phegan and Alexander Phillips on making the perfect call by identifying your problem areas, keeping calls quick and productive, why speed, time and volume are important, and ways to build confidence and improve your delivery.
Ep 278 – Stepping up – going for growth
In this week’s episode of the High-Performance Podcast with Alexander Phillips and Josh Phegan they discuss how agents can step up their volume of transactions from one to three, and three to ten transactions per month. It’s an episode about changing your thinking and choosing the types of problems you want to solve.
Ep 277 – Fast-paced environments
In this week’s episode of the High-Performance Podcast with Alexander Phillips and Josh Phegan they discuss how to keep up in fast-paced environments. With so many different ways the customer interacts, from social inboxes, to calls, emails and SMS, what does Alexander do to keep up and stay in front? What are the go to’s to deal with an ever-increasing volume of work?