Price in context

You’ve got to deliver the offer in context so they know the price is right. In this Coaching Tip, I’ll show you how to put price in context, present the offer in a way the owner can understand and act upon it, and always be the agent with the best advice.

Ep 285 – Working lockdown markets

In this week’s episode, Alexander Phillips and Josh Phegan talk through how to work during lockdown periods, including how to manage vendor expectations – the 5:1 ratio, managing buyer enquiry and inspections, bringing campaigns forward, launching and listing for post-lockdown.

Ep 266 – Setting the scene

In this weeks episode, Alexander Phillips and Josh Phegan discuss the opening moments in building rapid rapport with a potential vendor, the role of customer experience in booking the appointment, setting expectations, and learning from critical errors so you can prevent them in the future.

Re-align, re-price, re-market

You don’t want to answer the phone as soon as the owner’s name pops up. In this week’s Coaching Tip I’ll show you how to re-align, re-price, re-market unsold properties by knowing what to watch for, how to advise, and what actions to take to get to sold.

Ep 259 – Last minute resistance

In this week’s podcast, Alexander Phillips and Josh Phegan talk through everything closing, including what to do at the end of the listing presentation, how to overcome vendor delay tactics, dealing with different client types,, and effective follow-up that wins every time.

Ep 246 – Reducing Days On Market

In this week’s podcast, Alexander Phillips & Josh Phegan discuss the rapid change of consumers and how the most urgent buyers pay the most. The emergence of the convenience society is forcing faster days on market, and if you don’t list a property correctly you risk damaging the property during the campaign.

What do you do with feedback?

We often tend to do what other agents do, but what do you do with feedback? In my Coaching Tip this week I’ll tell you when and how to get feedback you can actually use, what to avoid doing, and I’ll share insights from using these methods inside of my own business.

Ep 241 – Establishing Value

In this week’s podcast, Alexander Phillips and Josh Phegan talk about the cycle – lower volumes lead to agents panicking and competing on fee. When you compete on fee, you force down the industry. The best agents realise you need to hold or increase fee in lower volume markets, and instead compete on value – on what they do for the customer. There can only be one agent in every market that is the cheapest, so how are you planning on competing? Value.

The power of case studies

How can you convince buyers to pursue a property and sellers to sell at the highest rates possible? In this Coaching Tip, I’ll show you the power of case studies, how to use video for impact, and why this is your number one weapon in today’s marketplace.