Data sets

The biggest opportunity for your business is sitting inside of your data sets. In today’s Coaching Tip, I’ll show you how to use that data to bring customers to you, list landlord’s personal residential properties, and overall give you a competitive advantage.

Sustainability and longevity

You can’t run your business for twenty years at the pace you’re running now. In my Coaching Tip today, I’ll help you grow your business for sustainability and longevity with the right systems and people, plan for the future, and improve your quality of life.

Hybrid teams

The quality of your leadership skills has to increase tenfold if you’re leading hybrid teams. In this Growth, Leadership and Management Tip I’ll show you basic leadership models, key skills that make hybrid teams work, and how to set your post-covid culture.

Price in context

You’ve got to deliver the offer in context so they know the price is right. In this Coaching Tip, I’ll show you how to put price in context, present the offer in a way the owner can understand and act upon it, and always be the agent with the best advice.

Ep 282 – Getting cut through with great call technique

In today’s podcast, Josh Phegan and Alexander Phillips talk about techniques for making quality calls, making those calls brief, direct and productive, dialogues for types of calls, when and how to leave a voice message, and being an authority on your market.

Capacity with buyers

Great agents are using technology to serve more customers, and in my Coaching Tip this week I’ll show you how to manage capacity with buyers by making open for inspections more efficient, setting up digital systems, and being ready the instant they’re ready to buy.

Back in control

Today’s market is moving more quickly than ever before and with my Coaching Tip this week I’ll help you get back in control. I’ll show you the routines you need, and help you focus on the things that will make you a great agent and take you where you want to go.

Fast Pace Ep 9 – Values in business

This week Dean Mackie and Josh Phegan discuss and define values in business, and illustrate the benefits of those values in decision making. Dean lists quality, responsibility, mutuality, efficiency and freedom as foundational values, and Josh shares a team exercise in living out those values. They talk about health and fitness as values that impact performance, and the necessity that everyone in the organisation knows its values.

Ep 273 – Rethinking customer experience

In this podcast Josh Phegan and Alexander Phillips discuss rethinking customer experience, running and working your database, how to use the search function, which customer details you need to enter, and how not to waste time reviewing notes when you should be making calls.

Conversion conversations

It’s not about more questions or better questions, it’s the game changing questions I’ll give you in this week’s Coaching Tip. I’ll help you have successful conversion conversations, gather and use the data you need, and achieve the customer’s desired result.