Hit-refresh. Watch Fast Format now. During the session, Josh will cover the latest market changes across Aus and NZ, how to hit refresh and get back on the radar of your goals, the best ways to progress your pipeline, how to rapidly grow you and your team, get motivated, energised and ready for what’s ahead.
Tag Archives: Principals & Managers & Directors
Fast Pace Ep 4 – Functional lanes
In this week’s episode, Dean Mackie and Josh Phegan discuss how to rapidly reshape your team for growth with functional lanes, including why you need to let go to grow, the skills versus what’s needed matrix, what functional swim lanes are and why specialists and generalists are needed for each stage of business growth, and how you enable people to do their best.
Fast Pace Ep 3 – Service lines
In this week’s episode, Dean Mackie and Josh Phegan discuss the secret to serving today’s multi-dimensional customer including The services lines of a modern estate agency, why you need scale to drive recurring and ancillary income, the future service experiences that are required now, the power of data and relationships to serve in new and better ways.
Fast Pace Ep 2 – What builds a great culture?
In this week’s episode, Dean Mackie and Josh Phegan discuss how to build a great culture rapidly. We discuss: The role of purpose and values, how to define a brand – what it stands for, feels like, and it’s personality, what it means to be apart of your business, the essential systems to build a great business culture as it scales, the new world of recognition, awards, training and growth.
Fast Pace Ep 1 – Living life on purpose
In this weeks episode, Dean Mackie and Josh Phegan discuss why business is the perfect tool for personal achievement, how great leaders see more in their people than they see in themselves, how to have confronting conversations and help people make progress so they can contribute more to the business’s success and life.
Alignment
You’re doing all the right things, but it just isn’t happening. In this Principal Coaching Tip, I’m talking about the issue so many organisations have with alignment, and how you can give your people direction and clarity about the mission so they can succeed.
Ep 263 – The leap to a team
In this week’s episode, Alexander Phillips and Josh Phegan discuss why agents grow a team, including the decision to go all-in, the problems you’re solving, why you need to narrow what you do, and why great team members should amplify what already works.
The “who not how” paradox
Imagine a new level of possibilities inside of your business. In this Coaching Tip I’ll help you understand the “who not how” paradox to help you put great people around you so you can focus on building a sustainable business and becoming the best agent you can be.
Data driven decisions
You’ve got an amazing team and business, but are you maximising your data? In this Growth, Leadership and Management Tip I’ll show you how to make quality data driven decisions so you understand what really works inside of your business and how you can be an incredible agent.
A business of systems
Customer service is a business of systems, and with this Growth, Leadership and Management Tip I’ll show you how to establish the forms, checklists, visuals and dialogues that ensure a reliable workflow and determine the customer experience you deliver.