We’re in an experience economy. In my Coaching Tip today, I’ll tell you about customer obsession, show you what great customer service looks like, and illustrate how the little things build up to great referrals and greater fees.
Tag Archives: fee
Ep 317 – How to present your fee
In this week’s podcast, Alexander Phillips and Josh Phegan discuss the options when presenting your fee, including:
Why customers prefer to choose between options.
Psychological pricing when comparing.
Knowing your value and demonstrating it.
Building for growth
Whether you were lucky in 2021 or hoping to be in 2022 it’s time to start building for growth, and in my Coaching Tip this week I’ll help you review 2021 and build for growth in 2022 by knowing your numbers and getting strategic with your business, starting right now.
Great seller service
You’ve got to stay focused on providing great seller service. In my Coaching Tip this week I’ll give you the tools to deliver by communicating clearly to everyone in real-time, managing seller expectations, and staying in control.