In today’s podcast, Josh Phegan & David Choi are joined by Daniel Bignold, CEO of Propps, to discuss how proptech helps agents run their businesses more efficiently. We talk about alleviating friction and maintaining consistency in the sales process, and Daniel outlines the Propps White Label agent-centric solution. He illustrates how customers can make binding and non-binding offers online, how Propps employs simplicity of design to avoid barriers to adoption, and steps us through the way the process works and what the result looks like.
Tag Archives: customers
How you scale
Before you start your journey for growth, you’ve got to know what you want. In this Growth, Leadership and Management Tip I’m talking about how you scale by deciding how big you want to be, which markets you want to dominate, and how to recruit the best talent.
Fast Pace Ep 16 – Leadership and titles
This Fast Pace podcast features Dean Mackie and Josh Phegan discussing leadership and titles. They define what leadership actually is, examine how titles affect ego and self worth, look at the reasons we have titles and consider whether they’re an outdated notion. They note the ways titles are perceived by both outside and inside customers, and advise making titles that are useful for describing functional roles within the business.
Capacity with buyers
Great agents are using technology to serve more customers, and in my Coaching Tip this week I’ll show you how to manage capacity with buyers by making open for inspections more efficient, setting up digital systems, and being ready the instant they’re ready to buy.
Core skills
The most important thing is to do the core of what great agents do. In this Coaching Tip I’ll focus on the basic core skills you must have if you want to earn customer loyalty, show advantages to being your customer, and be exceptional at what you do.
You must care
You need to think about changing your relationship with your existing customers, and in this Coaching Tip, I’ll show you why you must care for your customer base. We’ll look at the power of the “data lake” and the importance of building transformative client relationships.