In this episode Josh Phegan and Alexander Phillips talk about navigating incoming calls inside of their organisations, handling mobile calls, techniques and technologies, what they hand off to team members, and Alex tells why he uses a landline for some calls.
Tag Archives: organisation
Fast Pace Ep 9 – Values in business
This week Dean Mackie and Josh Phegan discuss and define values in business, and illustrate the benefits of those values in decision making. Dean lists quality, responsibility, mutuality, efficiency and freedom as foundational values, and Josh shares a team exercise in living out those values. They talk about health and fitness as values that impact performance, and the necessity that everyone in the organisation knows its values.
Uplift for better USP’s
You’ve built your platform for success, but what do your new hires know about your business? You have to give them an uplift for better USPs, and in this Principal Coaching Tip, I’ll show you how to train them for the knowledge and confidence to win the business.
Getting back the routine
Your calendar defines what your priorities are, and in this Coaching Tip I’ll show you how getting back the routine will set you free by understanding what you can do, building momentum and consistency for the work you must do, and keeping your days active and fun.
Ep 265 – Clarity with terms
In this weeks episode, Alexander Phillips and Josh Phegan discuss how to set the terms clearly for the moments that matter, how Alexander sets out the terms of buying before the auction, the power of organisation – getting everything in the right order so you can act quickly, and empowering buyers to act in fast markets.