Stress management

Top performers have the ability to manage the situation. In this Coaching Tip, I’ll show you how stress management models and practices will help you set boundaries, avoid bad stress, and use positive stress to get results so you can perform at your absolute best.

Fast Pace Ep 20 – The sales leadership function

This Fast Pace podcast features Dean Mackie and Josh Phegan on the sales leadership function, who should fill the position, different approaches to sales management, and the pros and cons of outsourcing the task. They compare techniques for coaching salespeople and list the key metrics that determine success. They explain that the sales leadership function is ultimately to interpret the numbers and metrics of sales, and communicate the meaning of those elements in a way that helps people perform at their best.  

Functional roles

Feeling differently about what you do changes the scope of your work. In my Growth, Leadership and Management Tip this month I’ll address functional roles inside of your organisation and perspectives that improve the way people feel about what they do.

Fast Pace Ep 19 – Leadership in crisis

In this episode, Dean Mackie and Josh Phegan discuss what a crisis is, how people work through them and what exactly they do. They outline 4 leadership behaviours agents can use to help clients through a crisis, using models for strategic and can do/can’t do thinking, reframing opposites; i.e. crisis vs. opportunity, and deciding what really matters. 

How you scale

Before you start your journey for growth, you’ve got to know what you want. In this Growth, Leadership and Management Tip I’m talking about how you scale by deciding how big you want to be, which markets you want to dominate, and how to recruit the best talent.

Metrics

We measure things in order to coach people more effectively, and this month’s Growth, Leadership and Management Tip is all about the metrics that allow you to identify problems, take immediate action to shift back on track, and boom your performance for the outcomes you need. 

Fast Pace Ep 14 – Sales management 101

This episode features Dean Mackie and Josh Phegan discussing Sales Management 101. Dean clarifies what a sales manager actually does and outlines some of the 101s to watch out for. They talk about tactical sales management and what makes a great sales coach. Josh advises we criticise generally and praise individually, and Dean reminds us that we are not our behaviours.  

PM opportunity

Property management is your biggest real estate opportunity, and in this Growth, Leadership and Management Tip I’ll show you how the PM opportunity generates recurring revenue, drives value and grows market share, and why you must get seriously good at it.

Fast Pace Ep 12 – Driving USPs

In this episode, Dean Mackie and Josh Phegan talk about driving USPs. Josh begins discussion of unique selling propositions by defining what they are and pointing to the ways that businesses fail to fully support them. Dean weighs in with customer impressions and USP approaches that really stand out. Josh adds the need to find the one thing consumers will respond to and do that. Get clear on your unique components and use them.

Values evidenced

Your values set the rules for the game and this Growth, Leadership and Management Tip is about values evidenced by behaviours. I’ll show you how to get clear on your values, communicate them every day, and make sure your people are living out the culture you want to create.