Find out which metrics matter to your business in this Growth, Leadership and Management Tip. I’ll show you how to use your end of financial year metrics to maintain recurring profit, increase saleable value, and ultimately change the nature of your business.
Tag Archives: increase
Customer obsession
We’re in an experience economy. In my Coaching Tip today, I’ll tell you about customer obsession, show you what great customer service looks like, and illustrate how the little things build up to great referrals and greater fees.