New markets

Cracking a new market is an exciting part of your career and it changes the momentum for your entire business. In this Coaching Tip I’ll show you how to leverage your resources, amplify what you do, and set out with intention to expand your market.

A business of systems

Customer service is a business of systems, and with this Growth, Leadership and Management Tip I’ll show you how to establish the forms, checklists, visuals and dialogues that ensure a reliable workflow and determine the customer experience you deliver.

Ep 260 – Hit refresh

In this week’s podcast, Alexander Phillips and Josh Phegan talk through what’s critical to refresh your business, including reviewing what’s worked this year for your best lead sources, resetting your financials around volume, average fee and average sale price, the forecast for what’s ahead with NSW stamp duty changes, preparing for a lockdown so if it happens you have a plan, and the simple idea of “who, not how” to expand your thinking on what’s possible.

Negotiation environment

As an agent, you must have the ability to create competitive tension. In this Coaching Tip, I’ll give you the necessary elements to set up a negotiation environment to quickly and decisively arrive at a binding agreement that’s successful for seller, buyer, and you.

Fast Format – November 2020

It’s time for new era goals – as an industry, we’ve massively adapted. Get set for 2021, what do you need to do to get prepared? Let’s make the rest of this year count. This is our time, the time to do great work and to make it as an agent. This is an exclusive, limited-edition event – Fast Format. We cover getting ready for 2021 now, how to list now for next year, how to re-position existing stock to get it sold, how to make data-driven decisions for a much bigger business next year.

Creating momentum for 2021

Great agents are already creating momentum for 2021, and in this Coaching Tip, I’ll show you how to set up before January and keep rolling right the way through to April, and take advantage of what’s going to be a highly opportune time.

Ep 252 – The pace of change

In this week’s podcast, Alexander Phillips and Josh Phegan talk through the pace of industry change. From auctions selling well above reserve to Melbourne opening up for private appointments, there’s plenty to keep on top of. There are 6 big weeks left for listing in 2020; then we’ll turn our attention to 2021.

Fast Format – September 2020

Get set for Spring, progress your pipeline and win more listings. Let’s make the rest of 2020 count. In a world that’s rapidly changing, you must adapt. This is our time, the time to do great work and to make it as an agent. During the session, you’ll learn: What the best agents are doing to maximise their results during COVID-19, how to set yourself up for an incredible finish to 2020, where to spend your time and energy to get the most results, how to work your pipeline and produce listings now, what to do in your listing presentation to be dynamic and the agent of choice. It’s a Fast Format for a rapidly changing market. It’s time to re-invent. It’s time to own the future.

Ep 248 – Spring momentum

In this week’s podcast, Alexander Phillips and Josh Phegan get ready for Spring. Choose your best call lists – market appraisals, seller hit list, past clients, key referrers to drive market momentum. Commit to what great agents do – increase your appointment numbers – buyer appointments, market appraisals, listing appointments and for our Melbourne agents, get ready for a huge rebound in activity as we anticipate the post lockdown market.

Better dialogue

Some calls just come together and others go unbelievably wrong. The secret is better dialogue, and in my Coaching Tip this week I’ll show you some examples of game-changing questions to form a connection with each customer and make it easy for them to say Yes.