New era goals

It’s a new era and you need new era goals. In my Coaching Tip this week I’ll help you find a deeper purpose, set dynamic goals, create a vision that will inspire and excite you day by day, and discover how to dream ten times bigger than ever before.

A business of systems

Customer service is a business of systems, and with this Growth, Leadership and Management Tip I’ll show you how to establish the forms, checklists, visuals and dialogues that ensure a reliable workflow and determine the customer experience you deliver.

Re-align, re-price, re-market

You don’t want to answer the phone as soon as the owner’s name pops up. In this week’s Coaching Tip I’ll show you how to re-align, re-price, re-market unsold properties by knowing what to watch for, how to advise, and what actions to take to get to sold.

Ep 260 – Hit refresh

In this week’s podcast, Alexander Phillips and Josh Phegan talk through what’s critical to refresh your business, including reviewing what’s worked this year for your best lead sources, resetting your financials around volume, average fee and average sale price, the forecast for what’s ahead with NSW stamp duty changes, preparing for a lockdown so if it happens you have a plan, and the simple idea of “who, not how” to expand your thinking on what’s possible.

Negotiation environment

As an agent, you must have the ability to create competitive tension. In this Coaching Tip, I’ll give you the necessary elements to set up a negotiation environment to quickly and decisively arrive at a binding agreement that’s successful for seller, buyer, and you.

Ep 259 – Last minute resistance

In this week’s podcast, Alexander Phillips and Josh Phegan talk through everything closing, including what to do at the end of the listing presentation, how to overcome vendor delay tactics, dealing with different client types,, and effective follow-up that wins every time.

Fast Format – November 2020

It’s time for new era goals – as an industry, we’ve massively adapted. Get set for 2021, what do you need to do to get prepared? Let’s make the rest of this year count. This is our time, the time to do great work and to make it as an agent. This is an exclusive, limited-edition event – Fast Format. We cover getting ready for 2021 now, how to list now for next year, how to re-position existing stock to get it sold, how to make data-driven decisions for a much bigger business next year.

Ep 258 – The negotiation environment

In this week’s podcast, Alexander Phillips and Josh Phegan talk through the critical elements for a successful negotiation including how to create the perfect negotiation environment, the role of urgency and understanding needs to drive higher offers, why the 6 elements of an offer matter, and what to do with tough negotiators.

Creating momentum for 2021

Great agents are already creating momentum for 2021, and in this Coaching Tip, I’ll show you how to set up before January and keep rolling right the way through to April, and take advantage of what’s going to be a highly opportune time.