Ep 263 – The leap to a team

In this week’s episode, Alexander Phillips and Josh Phegan discuss why agents grow a team, including the decision to go all-in, the problems you’re solving, why you need to narrow what you do, and why great team members should amplify what already works.

Ep 262 – Routine sets you free

In this week’s episode, Alexander Phillips and Josh Phegan discuss the power of routine. Why do some people have it, and others don’t? What it takes to master routine, the difference between Alexander’s routine when he first started versus today, and how to commit to what you want.

Data driven decisions

You’ve got an amazing team and business, but are you maximising your data? In this Growth, Leadership and Management Tip I’ll show you how to make quality data driven decisions so you understand what really works inside of your business and how you can be an incredible agent.

Ep 260 – Hit refresh

In this week’s podcast, Alexander Phillips and Josh Phegan talk through what’s critical to refresh your business, including reviewing what’s worked this year for your best lead sources, resetting your financials around volume, average fee and average sale price, the forecast for what’s ahead with NSW stamp duty changes, preparing for a lockdown so if it happens you have a plan, and the simple idea of “who, not how” to expand your thinking on what’s possible.

Ep 259 – Last minute resistance

In this week’s podcast, Alexander Phillips and Josh Phegan talk through everything closing, including what to do at the end of the listing presentation, how to overcome vendor delay tactics, dealing with different client types,, and effective follow-up that wins every time.

Creating momentum for 2021

Great agents are already creating momentum for 2021, and in this Coaching Tip, I’ll show you how to set up before January and keep rolling right the way through to April, and take advantage of what’s going to be a highly opportune time.

Learn to surf

You can’t stop the waves, but you can learn to surf, and I’ll tell you how in this week’s Coaching Tip. In this time of crisis, we’re actually seeing a real estate boom. I’ll show you what’s driving it and how to adapt to this market.

Ep 252 – The pace of change

In this week’s podcast, Alexander Phillips and Josh Phegan talk through the pace of industry change. From auctions selling well above reserve to Melbourne opening up for private appointments, there’s plenty to keep on top of. There are 6 big weeks left for listing in 2020; then we’ll turn our attention to 2021.

Better dialogue

Some calls just come together and others go unbelievably wrong. The secret is better dialogue, and in my Coaching Tip this week I’ll show you some examples of game-changing questions to form a connection with each customer and make it easy for them to say Yes.

Ep 247 – Customers over competitors

In this week’s podcast, Alexander Phillips and Josh Phegan challenge agents who are competitor focused. You should keep your competitors close and drive your entire business around what you do for the customer. We’ll talk through understanding the moments that matter and developing a customer experience that keeps customers coming back for more.