In this podcast, Josh Phegan and Alexander Phillips discuss mapping consumer experiences, standards for 6-star service, coaching your team with options they can use to win the listing, and touchpoints that show the vendor you’re there for them every step of the way.
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The three lists
Your massive database means nothing if you don’t do anything with the data. In my Coaching Tip today, I’ll give you three lists that will help you build the critical high-performance skills you need to use that data and build an incredible business.