Fast Format – November 2020

It’s time for new era goals – as an industry, we’ve massively adapted. Get set for 2021, what do you need to do to get prepared? Let’s make the rest of this year count. This is our time, the time to do great work and to make it as an agent. This is an exclusive, limited-edition event – Fast Format. We cover getting ready for 2021 now, how to list now for next year, how to re-position existing stock to get it sold, how to make data-driven decisions for a much bigger business next year.

Reward and Recognition

Reward and recognition is one of the best ways to renew and retain talent for your team, and in this Growth, Leadership and Management Tip I’ll show you how and why putting the customer at the centre of everything you do includes applause for your own people.

Fast Format – September 2020

Get set for Spring, progress your pipeline and win more listings. Let’s make the rest of 2020 count. In a world that’s rapidly changing, you must adapt. This is our time, the time to do great work and to make it as an agent. During the session, you’ll learn: What the best agents are doing to maximise their results during COVID-19, how to set yourself up for an incredible finish to 2020, where to spend your time and energy to get the most results, how to work your pipeline and produce listings now, what to do in your listing presentation to be dynamic and the agent of choice. It’s a Fast Format for a rapidly changing market. It’s time to re-invent. It’s time to own the future.

Working together

You need to foster great relationships with everyone you work with, and in this month’s Growth, Leadership and Management Tip I’m talking about working together with your people to determine how best to use time and energy to achieve the mission of the business.

Ep 247 – Customers over competitors

In this week’s podcast, Alexander Phillips and Josh Phegan challenge agents who are competitor focused. You should keep your competitors close and drive your entire business around what you do for the customer. We’ll talk through understanding the moments that matter and developing a customer experience that keeps customers coming back for more.

Teach, Test, Train

As a leader, your job is to provide a platform that guarantees success. In my Growth, Leadership and Management Tip this month I’ll show you how to teach, test, train fundamental skills that ultimately deliver the customer service and business growth you need.

Cycles – Less Stock; Less Fee?

We’re in a crisis of confidence as agents fear there’s not enough stock, so they drop fee. In this Coaching Tip I’m talking about why less stock, less fee competition doesn’t make sense, how it impacts the industry, and what you need to be doing instead to win.

The Chief Energy Officer

CEO is a great business title and in my latest Growth, Leadership and Management Tip you’ll see why it means Chief Energy Officer, especially in these times. I’ll tell you how to make a plan, set intentions for your goals, and get on a new path starting right now.

Resetting Everest – 5 steps to change

Resetting Everest requires change, and as a leader you’ve got to be good at it. In this month’s Growth, Leadership and Management Tip I’ll tell you the 5 steps to change, show you how to implement them, and outline a clear advantage to win in today’s market.

Calm, Systematic, Pragmatic, Innovative

Being a great leader is about learning what you need to do. In my Growth, Leadership and Management Tip this month I’ll show you how to be that calm, systematic, pragmatic, innovative leader who will bring your team through this crisis and onward to the other side.