In this week’s episode, Alexander Phillips and Josh Phegan discuss the power of routine. Why do some people have it, and others don’t? What it takes to master routine, the difference between Alexander’s routine when he first started versus today, and how to commit to what you want.
Tag Archives: Planning
The “who not how” paradox
Imagine a new level of possibilities inside of your business. In this Coaching Tip I’ll help you understand the “who not how” paradox to help you put great people around you so you can focus on building a sustainable business and becoming the best agent you can be.
Customer obsession
Customer experience is today’s marketing. In this week’s Coaching Tip I’ll tell you why customer obsession is everything, and we’ll discuss client enablement, fast consumers, the social media driven market, and why we had a real estate boom during the pandemic.
A business of systems
Customer service is a business of systems, and with this Growth, Leadership and Management Tip I’ll show you how to establish the forms, checklists, visuals and dialogues that ensure a reliable workflow and determine the customer experience you deliver.
Ep 261 – Going all in
In this week’s podcast, Alexander Phillips and Josh Phegan discuss how to go all in, including why you need to plan well ahead, make sure the market is big enough for your aspirations, grow a team around you, focus on customers, not competitors and do your best in everything you do.
Re-align, re-price, re-market
You don’t want to answer the phone as soon as the owner’s name pops up. In this week’s Coaching Tip I’ll show you how to re-align, re-price, re-market unsold properties by knowing what to watch for, how to advise, and what actions to take to get to sold.
Ep 260 – Hit refresh
In this week’s podcast, Alexander Phillips and Josh Phegan talk through what’s critical to refresh your business, including reviewing what’s worked this year for your best lead sources, resetting your financials around volume, average fee and average sale price, the forecast for what’s ahead with NSW stamp duty changes, preparing for a lockdown so if it happens you have a plan, and the simple idea of “who, not how” to expand your thinking on what’s possible.
Negotiation environment
As an agent, you must have the ability to create competitive tension. In this Coaching Tip, I’ll give you the necessary elements to set up a negotiation environment to quickly and decisively arrive at a binding agreement that’s successful for seller, buyer, and you.
Fast Format – November 2020
It’s time for new era goals – as an industry, we’ve massively adapted. Get set for 2021, what do you need to do to get prepared? Let’s make the rest of this year count. This is our time, the time to do great work and to make it as an agent. This is an exclusive, limited-edition event – Fast Format. We cover getting ready for 2021 now, how to list now for next year, how to re-position existing stock to get it sold, how to make data-driven decisions for a much bigger business next year.
Ep 258 – The negotiation environment
In this week’s podcast, Alexander Phillips and Josh Phegan talk through the critical elements for a successful negotiation including how to create the perfect negotiation environment, the role of urgency and understanding needs to drive higher offers, why the 6 elements of an offer matter, and what to do with tough negotiators.