Fast Format – September 2020

Get set for Spring, progress your pipeline and win more listings. Let’s make the rest of 2020 count. In a world that’s rapidly changing, you must adapt. This is our time, the time to do great work and to make it as an agent. During the session, you’ll learn: What the best agents are doing to maximise their results during COVID-19, how to set yourself up for an incredible finish to 2020, where to spend your time and energy to get the most results, how to work your pipeline and produce listings now, what to do in your listing presentation to be dynamic and the agent of choice. It’s a Fast Format for a rapidly changing market. It’s time to re-invent. It’s time to own the future.

Ep 248 – Spring momentum

In this week’s podcast, Alexander Phillips and Josh Phegan get ready for Spring. Choose your best call lists – market appraisals, seller hit list, past clients, key referrers to drive market momentum. Commit to what great agents do – increase your appointment numbers – buyer appointments, market appraisals, listing appointments and for our Melbourne agents, get ready for a huge rebound in activity as we anticipate the post lockdown market.

Better dialogue

Some calls just come together and others go unbelievably wrong. The secret is better dialogue, and in my Coaching Tip this week I’ll show you some examples of game-changing questions to form a connection with each customer and make it easy for them to say Yes.

Ep 247 – Customers over competitors

In this week’s podcast, Alexander Phillips and Josh Phegan challenge agents who are competitor focused. You should keep your competitors close and drive your entire business around what you do for the customer. We’ll talk through understanding the moments that matter and developing a customer experience that keeps customers coming back for more.

Ep 245 – The game of confidence

In this week’s podcast, Alexander Phillips and Josh Phegan discuss the game of confidence. What impact will the Melbourne lockdown have on national confidence? And what would Alexander do if he had 30 business days to improve his business in a lockdown?

What do you do with feedback?

We often tend to do what other agents do, but what do you do with feedback? In my Coaching Tip this week I’ll tell you when and how to get feedback you can actually use, what to avoid doing, and I’ll share insights from using these methods inside of my own business.

Cycles – Less Stock; Less Fee?

We’re in a crisis of confidence as agents fear there’s not enough stock, so they drop fee. In this Coaching Tip I’m talking about why less stock, less fee competition doesn’t make sense, how it impacts the industry, and what you need to be doing instead to win.

The Three Meetings: Buyer Hitlist, Potential Seller, Stock Review

Meetings help your business grow faster, and in my Coaching Tip this week I’ll show you the three meetings you must have every week to be an amazing agent – buyer hitlist, potential seller, and stock review.

Ep 240 – Disciplines for success

In this week’s podcast, Alexander Phillips and Josh Phegan talk about the importance of taking control of your diary. How you run our diary is how you run your life. Success is about setting expectations and asking great questions to inspire your best work. What can you do today? And where are the opportunities? They also discuss the movement from activities to outcomes to move the needle on personal performance.

Ep 238 – The New Era

In this week’s podcast, Alexander Phillips and Josh Phegan look into what’s driving the smashing of auction reserves in inner-city markets, how to generate more stock given low levels of new listings and how to use fear as a motivator to stay consistent in choppy conditions.