Fast Pace Ep 36 – Stripping it back – 5 rules for a successful office

This week on Fast Pace, Dean Mackie and Josh Phegan discuss 5 rules for a successful business. They detail each of the rules around the leading salesperson, new recruits, property management, brand extension, and capital. They explain why these rules work, and add other significant aspects including data, people, metrics, markets, and principles.

Fast growth – what’s next for you?

How do you coach that person in your business whose growth is spiralling out of control? In this Growth, Leadership and Management Tip I’ll show you how to help your people manage fast growth, stay ahead of them as a leader, and have a bigger vision of what’s next for you.

Fast Pace Ep 35 – Platforms for scale

In this Fast Pace podcast, Dean Mackie and Josh Phegan define and discuss platforms and scales and how they relate, how applications differ and change with growth, why change takes time and patience and you need to prepare your people for it, deciding whether to buy or build your platform, and making sure everyone is aligned on your vision and values. 

Fast Pace Ep 34 – Alignment – infrastructure – people and systems

This Fast Pace episode features Dean Mackie and Josh Phegan on alignment as a major area for a business to be successful, how they achieve alignment inside of their organisations, how to know when you don’t have alignment, plus tools and techniques to test and assess leadership and maintain alignment around your people, infrastructure and systems.

The ‘for more than profit’ business model

A business must be about more than making money. In this Growth, Leadership and Management Tip I’ll help you define your purpose using the ‘for more than profit’ business model, express it clearly, and build connection with your internal and external customers.

Fast Pace Ep 33 – Tools and technologies for teams that work

This week on Fast Pace, Dean Mackie and Josh Phegan talk about tools and technologies for teams, compare the tools they use and overview Slack, outline ways to improve uptake, explain how to choose the software your business needs and the best tool for a specific situation, and how these tools and technologies deliver on the customer experience.  

Fast Pace Ep 32 – Total addressable markets – Fast market share growth

This Fast Pace episode features Dean Mackie and Josh Phegan on measuring your total addressable market and initiating new strategies to increase it, making sure your market is big enough, measuring property management market share, scaling on key metrics, and how different market share percentages change the way your business operates.   

Hybrid teams

The quality of your leadership skills has to increase tenfold if you’re leading hybrid teams. In this Growth, Leadership and Management Tip I’ll show you basic leadership models, key skills that make hybrid teams work, and how to set your post-covid culture.

Fast Pace Ep 31 – How to win in an all-digital, work anywhere world

This week on Fast Pace, Dean Mackie and Josh Phegan discuss how to win in a digital world, how digital has changed the way we work, digitising manual processes, accepting digital is here to stay, how digital makes the customer experience much easier, the work anywhere philosophy, and how training and mentoring happens now.

Team engagement

It’s up to you to make sure your team is delivering your ultimate customer experience. In my Growth, Leadership and Management Tip today I’ll help you measure team engagement, establish clarity, and drive purpose at the highest levels of your organisation.