Ep 262 – Routine sets you free

In this week’s episode, Alexander Phillips and Josh Phegan discuss the power of routine. Why do some people have it, and others don’t? What it takes to master routine, the difference between Alexander’s routine when he first started versus today, and how to commit to what you want.

The “who not how” paradox

Imagine a new level of possibilities inside of your business. In this Coaching Tip I’ll help you understand the “who not how” paradox to help you put great people around you so you can focus on building a sustainable business and becoming the best agent you can be.

Customer obsession

Customer experience is today’s marketing. In this week’s Coaching Tip I’ll tell you why customer obsession is everything, and we’ll discuss client enablement, fast consumers, the social media driven market, and why we had a real estate boom during the pandemic.

Fast Format – November 2020

It’s time for new era goals – as an industry, we’ve massively adapted. Get set for 2021, what do you need to do to get prepared? Let’s make the rest of this year count. This is our time, the time to do great work and to make it as an agent. This is an exclusive, limited-edition event – Fast Format. We cover getting ready for 2021 now, how to list now for next year, how to re-position existing stock to get it sold, how to make data-driven decisions for a much bigger business next year.

Reward and Recognition

Reward and recognition is one of the best ways to renew and retain talent for your team, and in this Growth, Leadership and Management Tip I’ll show you how and why putting the customer at the centre of everything you do includes applause for your own people.

Can Do / Can’t Do

As an agent you have the advantage of deciding what success looks like for you. In my Coaching Tip this week I’ll help you get clear around what you can do / can’t do in the way you’re working today to create sustainable success for a better tomorrow.

Master your mindset

Your mind is incredibly powerful and, especially now, you need to master your mindset. In this Coaching Tip, I’m talking about how we think, how to manage emotions, ways to keep yourself in a productive mindset, and how to keep on going during the global pandemic.

Fast Format – September 2020

Get set for Spring, progress your pipeline and win more listings. Let’s make the rest of 2020 count. In a world that’s rapidly changing, you must adapt. This is our time, the time to do great work and to make it as an agent. During the session, you’ll learn: What the best agents are doing to maximise their results during COVID-19, how to set yourself up for an incredible finish to 2020, where to spend your time and energy to get the most results, how to work your pipeline and produce listings now, what to do in your listing presentation to be dynamic and the agent of choice. It’s a Fast Format for a rapidly changing market. It’s time to re-invent. It’s time to own the future.

Ep 245 – The game of confidence

In this week’s podcast, Alexander Phillips and Josh Phegan discuss the game of confidence. What impact will the Melbourne lockdown have on national confidence? And what would Alexander do if he had 30 business days to improve his business in a lockdown?

What do you do with feedback?

We often tend to do what other agents do, but what do you do with feedback? In my Coaching Tip this week I’ll tell you when and how to get feedback you can actually use, what to avoid doing, and I’ll share insights from using these methods inside of my own business.