You need to distance the ego to be the agent the customer is looking for. In my Coaching Tip today, I’ll show you how to position your brand, demonstrate your credibility, and base your business on the customer experience you deliver.
Tag Archives: customer needs
Beyond survival
Your role goes beyond survival for your business, and in my Growth, Leadership and Management Tip today, I’ll show you how to make sure new people start at a higher level and are clear from the start around what you do and what makes your brand unique.
Amplify what works
Don’t ask a customer why they didn’t choose to use you. My Coaching Tip today will show you how to amplify what works by asking why people decide to use you, how great agents use a platformer, and to make clear to the customer why they should use you.
Ep 282 – Getting cut through with great call technique
In today’s podcast, Josh Phegan and Alexander Phillips talk about techniques for making quality calls, making those calls brief, direct and productive, dialogues for types of calls, when and how to leave a voice message, and being an authority on your market.