In this week’s episode, Alexander Phillips and Josh Phegan discuss questions as a skill, including what makes a great question, the difference between situational and problem-based questions, how to develop question flow, and the game-changing questions for better conversations.
Tag Archives: consistency
Drive your potential
You know you better than anyone, but you need to really understand your behaviours if you want to perform better. In this Coaching Tip I’ll help you learn to drive your potential through discovering what excites you, what you really want, and how you perform at your best.
Ep 262 – Routine sets you free
In this week’s episode, Alexander Phillips and Josh Phegan discuss the power of routine. Why do some people have it, and others don’t? What it takes to master routine, the difference between Alexander’s routine when he first started versus today, and how to commit to what you want.
A business of systems
Customer service is a business of systems, and with this Growth, Leadership and Management Tip I’ll show you how to establish the forms, checklists, visuals and dialogues that ensure a reliable workflow and determine the customer experience you deliver.
Ep 260 – Hit refresh
In this week’s podcast, Alexander Phillips and Josh Phegan talk through what’s critical to refresh your business, including reviewing what’s worked this year for your best lead sources, resetting your financials around volume, average fee and average sale price, the forecast for what’s ahead with NSW stamp duty changes, preparing for a lockdown so if it happens you have a plan, and the simple idea of “who, not how” to expand your thinking on what’s possible.
Fast Format – November 2020
It’s time for new era goals – as an industry, we’ve massively adapted. Get set for 2021, what do you need to do to get prepared? Let’s make the rest of this year count. This is our time, the time to do great work and to make it as an agent. This is an exclusive, limited-edition event – Fast Format. We cover getting ready for 2021 now, how to list now for next year, how to re-position existing stock to get it sold, how to make data-driven decisions for a much bigger business next year.
Launching in 2021
Every year your business has peaks and troughs. In this Growth, Leadership and Management Tip I’ll show you my new Launching in 2021 concept that will help you avoid the troughs, build momentum, and be far ahead of the competition before January.
Creating momentum for 2021
Great agents are already creating momentum for 2021, and in this Coaching Tip, I’ll show you how to set up before January and keep rolling right the way through to April, and take advantage of what’s going to be a highly opportune time.
Ep 256 – Productivity and performance
In this week’s podcast, Alexander Phillips and Josh Phegan talk through everything productivity and performance, including how to perform at your best more often, how to reset when you’re off track, the secret to database growth and efficient calls, setting high standards for you and your team.
Ep 253 – The energy curve
In this week’s podcast with Alexander Phillips and Josh Phegan we discuss:
How to build and maintain energy, with Melbourne agents experiencing strong buyer demand with up to 50 buyer appointments a week, the role of quality qualification and how to cut out wastage in your business. We also review what Alexander does to switch out, to switch on, how to deal with the long run to the end of the year and the sprint to kickstart 2021.