This podcast features Josh Phegan & David Choi interviewing Before You Bid CEO, Rhys Rogers, and COO, Jordan Rogers. BYB is a supply portal for access to pest and building reports. We discuss benefits and considerations around making pest and building reports easily accessible, consumer confidence and loss protection for vendors, inspectors’ concerns, helping agents quickly gauge buyer intent through digital intent, and how access to these reports with full transparency from the start speeds up the entire process.
Fast growth – what’s next for you?
One of your challenges as a business leader is coaching that person inside of your business whose growth is spiralling out of control. In this Growth, Leadership and Management Tip I’ll show you how to help them handle fast growth and get clear on what’s next for you.
Asking the right questions will actually coach you to a solution and find out quickly how you can help your people play a better game. I’ll give you some key questions to coach your people effectively and help them think about what they really want to achieve.
From a growth, leadership and management perspective you need to stay several steps ahead of the people who are driving the fast growth inside of your organisation. Your role as a leader is to have the bigger visions for a greater future and help your people grow now.
Ep 303 – Buyers/sellers
In this week’s podcast, Alexander Phillips and Josh Phegan discuss the art of working with buyers who are sellers, including the skill of asking great questions, finding out the problem of the client, showing buyers through private appointments so they can see what’s on offer, and the role of the buyer/seller hitlist.
The 2022 transition
You can’t stop the waves but you can learn to surf. It’s a great way to look forward to the 2022 transition out of the COVID era, and in this week’s Coaching Tip I’ll help you close out 2021 with new skills and a view towards what’s coming.
There are big changes ahead and I’ll show you why 2022 is going to be a completely different year. There are things that have already happened and things that I see coming that I’ll help you understand and prepare for.
As an agent, you’re going to have to transition fast. I’ll point out changes in the market that will affect the way you work. I’ll talk about how to do listing for 2022 and demonstrate some fresh dialogue you can use now to win the business.
Life is all about getting the narrative right. I want to help you make your best decisions so you can play at your highest level as we head into the 2022 transition. Get ready to learn a whole new set of skills that will make you the greatest agent you can be.
Fast Pace Ep 35 – Platforms for scale
In this Fast Pace podcast, Dean Mackie and Josh Phegan define and discuss platforms and scales and how they relate, how applications differ and change with growth, why change takes time and patience and you need to prepare your people for it, deciding whether to buy or build your platform, and making sure everyone is aligned on your vision and values.
Founders Ep 6 – Innovating with payment processing gateways
In today’s podcast, Josh Phegan & David Choi are joined by Julian Antonescu of Money Me, which provides financial credit with the speed and convenience of digital access. Julian explains how his List Ready product gives agents control over the buy now pay later model. We examine risk management around vendor paid vs. agent paid marketing, digital payment processing gateways for real estate, lowering customer barriers to entry, increasing vendor options and support, and resolving agent barriers to adoption.
Ep 302 – Tight calendar management
Today’s podcast features Josh Phegan and Alexander Phillips on tight calendar management. Alex begins with an overview of how he uses his calendar including scheduling time out as well as time in, and the benefits it provides towards getting things done. Josh comments on the drawbacks of being too tight with your diary and the need for building in a buffer. They list some default activities you can do if you find yourself with a few extra minutes, and the need to have an early and consistent start time to your day.
Alex and Josh discuss how to organise your day’s activities, how that gives you more energy, understanding your own natural rhythms, maximising every minute, why routine actually sets you free, and ultimately being able to do the things that really count.
Power of language
Now more than ever before, language really matters. In my Coaching Tip this week I’ll show you the power of language and why the words you use with your customers will make all the difference in the way they feel about you as their agent.
When we train new agents they learn our industry terminology. They also need to learn when to drop the jargon and simplify their language to make it more palatable for the consumer. You can’t help the customer if they don’t know what you’re talking about.
The ability to connect in a way that people understand changes the whole game. We’ll look at the way we present vendor paid marketing in the listing presentation as an example of making it easy for the customer to make a decision.
Changing the way you speak to your customers will set you apart from the competition. Understand the power of language. Communicate with consumers in a way that makes them feel good about your brand. Give them that great human experience and you will win.
Fast Pace Ep 34 – Alignment – infrastructure – people and systems
This Fast Pace episode features Dean Mackie and Josh Phegan on alignment as a major area for a business to be successful, how they achieve alignment inside of their organisations, how to know when you don’t have alignment, plus tools and techniques to test and assess leadership and maintain alignment around your people, infrastructure and systems.
Founders Ep 5 – Interactive tools for real estate content marketing
This podcast features Josh Phegan & David Choi talking with Jay Morris of Diakrit, an international property marketing company that produces photos, 2 & 3D floorplans, and digital tools to renovate, furnish, and virtually tour a listing. Jay’s point is to create an easier, more engaging and informed home buying experience to avoid wasting time. We cover extending dwell time, what we’ve learned from COVID, how to use it to position yourself differently, and other presentation tools to convert.