Fast Pace Ep 43 – The value in big data

In this Fast Pace episode, Dean Mackie and Josh Phegan discuss the value in big data, and how to use it to open up new markets and play a larger game. They talk about data lakes, data driven decisions for the future, customer touchpoints and integrating your CRM, how data can create a more human connection, ways to use AI, combining the digital and real world experience and investing in people who can make those connections. 

Fast Pace Ep 42 – Managing for high performance

This episode of Fast Pace features Dean Mackie and Josh Phegan on managing for high performance – what it is and how to manage for it. They look at types of performance and discuss how to challenge and measure high performers, understand their individual needs and outline some special requirements for managing high performance people, whilst supporting the development and lifecycle of each individual.

Fast Pace Ep 41 – Wellness in the workplace

This Fast Pace episode features Dean Mackie and Josh Phegan on wellness in the workplace, the emotional health of your people, and creating workplaces where people thrive. They note that your people are your business and look at ways to help your people manage wealth, challenge them to grow, promote active renewal, and help people focus on what’s most important to them.

Fast Pace Ep 40 – How to crack new markets

In this episode, Dean Mackie and Josh Phegan tell how to crack new markets by using existing data and relationships. They discuss knowing your goals, setting your strategy, being a market leader, finding where the landlords live, hybrid models for competition, creating scale through focus, and the hub-and-spokes marketplace model.

Fast Pace Ep 39 – Pricing for your services

Today’s Fast Pace podcast features Dean Mackie and Josh Phegan on pricing for your services. They describe several pricing models, explain value-based pricing and ways to influence customers’ perceived value, using the best language to tell your story and win in the marketplace, how to differentiate yourself, and pricing based on confidence.

Ep 306 – The performance zone

In this week’s High-Performance Podcast, Alexander Phillips and Josh Phegan discuss how you perform at your best. They break down the secrets to Alex’s consistency, what drives performance in his team, how to determine what you want, and creating an environment that supports the type of person you want to become.

Fast Pace Ep 38 – Setting the strategy for 2022

This Fast Pace podcast features Dean Mackie and Josh Phegan on setting the strategy for 2022. They discuss how to get out of tactical mode, reevaluate what it is you need to get done, reconnect with your vision for 5 years and beyond, re-recruit your own people, shift expectations as events happen, and bridge the knowing vs. doing gap. 

Founders Ep 8 – Josh Symons, MRI Software

In this episode Josh Phegan & David Choi interview Josh Symons of MRI Software. Josh’s focus is on sales and property management, the lack of alignment between departments and teams, and the challenges of integration. He explains big data and exhaust data, servicing landlords as 4-dimensional customers, why PM needs automation and specialisation, the relationship between tech and PM, weaknesses the pandemic exposed, better ways to show properties, and how sales has already been using new technologies successfully.