In this week’s podcast, Alexander Phillips and Josh Phegan talk through everything closing, including what to do at the end of the listing presentation, how to overcome vendor delay tactics, dealing with different client types,, and effective follow-up that wins every time.
Tag Archives: Selling
Fast Format – November 2020
It’s time for new era goals – as an industry, we’ve massively adapted. Get set for 2021, what do you need to do to get prepared? Let’s make the rest of this year count. This is our time, the time to do great work and to make it as an agent. This is an exclusive, limited-edition event – Fast Format. We cover getting ready for 2021 now, how to list now for next year, how to re-position existing stock to get it sold, how to make data-driven decisions for a much bigger business next year.
Ep 257 – The last sprint
In this week’s podcast, Alexander Phillips and Josh Phegan talk through what to do to make the next six weeks count. From re-engaging with your seller hitlist to work our who’s thinking this year and who’s thinking 2021, to reviewing your current listings to adjust to ensure they sell before the end of the year. They also cover how to refresh your energy, case studies and how to develop a forecast for the market ahead.
The dawning of a new era
This is the dawning of a new era that’s changing the way we work. In my Coaching Tip this week I’ll show you how to deliver great customer service by offering the convenience, safety and performance today’s customers require, and ultimately make it easy for them.
Ep 248 – Spring momentum
In this week’s podcast, Alexander Phillips and Josh Phegan get ready for Spring. Choose your best call lists – market appraisals, seller hit list, past clients, key referrers to drive market momentum. Commit to what great agents do – increase your appointment numbers – buyer appointments, market appraisals, listing appointments and for our Melbourne agents, get ready for a huge rebound in activity as we anticipate the post lockdown market.
Better dialogue
Some calls just come together and others go unbelievably wrong. The secret is better dialogue, and in my Coaching Tip this week I’ll show you some examples of game-changing questions to form a connection with each customer and make it easy for them to say Yes.
Ep 246 – Reducing Days On Market
In this week’s podcast, Alexander Phillips & Josh Phegan discuss the rapid change of consumers and how the most urgent buyers pay the most. The emergence of the convenience society is forcing faster days on market, and if you don’t list a property correctly you risk damaging the property during the campaign.
Cycles – Less Stock; Less Fee?
We’re in a crisis of confidence as agents fear there’s not enough stock, so they drop fee. In this Coaching Tip I’m talking about why less stock, less fee competition doesn’t make sense, how it impacts the industry, and what you need to be doing instead to win.
Ep 241 – Establishing Value
In this week’s podcast, Alexander Phillips and Josh Phegan talk about the cycle – lower volumes lead to agents panicking and competing on fee. When you compete on fee, you force down the industry. The best agents realise you need to hold or increase fee in lower volume markets, and instead compete on value – on what they do for the customer. There can only be one agent in every market that is the cheapest, so how are you planning on competing? Value.
Ep 239 – Fix your follow-up failure
In this week’s podcast, Alexander Phillips and Josh Phegan talk through what to do as you close out an appointment. From market appraisals to listings, never sit wondering what to do next. We’ll show you how to close, provide options for follow-up to ensure you’re on track to win the listing.