Your competitors can actually get you to step up. You’ll find out how that works in my Coaching Tip this week where I’ll tell you how driving your competitive nature and being responsive to customers helps you to differentiate yourself as a great agent.
Tag Archives: relationships
Ep 223 – Fear of the Competition? Or winning with your USP?
In this podcast Josh Phegan and Alexander Phillips ask, are you pitching to customers or competitors? They examine the best times to get customer feedback and what to ask, how to use that information to adapt your pitch and keep going whether you list or miss the client.
Winning in Listing
When you find out you’ve lost the listing, you want to know why the vendor chose someone else. This week’s Coaching Tip is about Winning in Listing. I’ll help you focus on playing to your strengths, adapting your pitch, and driving emotion to win the listing.
The Age of Customer
This is the age of the customer and in this month’s Growth, Leadership and Management Tip I’ll show you how to differentiate your services by improving your pitch and your customer service delivery model, and help you develop services customers will be happy to pay for.
What’s the Real Lead Source?
You’ve got to understand what’s the real lead source in your business and in this week’s Coaching Tip I’ll help you identify what actually generates your best leads, why it may not be at all what you think, and what you’re missing inside of your business right now.
What you tolerate is your standard
In business, you must have standards, but what you tolerate is your standard. My Coaching Tip this week will show you examples of foundational standards, how standards affect customer service, and why your customer service is your brand.
Ep 211 – Special Edition – Part 1 – Live from The IVY Ballroom at LSN19
In today’s podcast, Josh and Alexander talk about the most important lessons in 2019 and the challenges Alexander faces in the lounge room. We talk about how to become customer-obsessed and what to pitch to set you apart.
Ep 206 – Building a Mindset of Resilience
In this podcast, Josh Phegan and Alexander Phillips discuss building a mindset of resilience, projecting confidence, moving from transactional to transformational, having authenticity in relationships, and how all that makes people want to work with you.
Ep 205 – Your Three Most Important Numbers
This podcast features Josh Phegan and Alexander Phillips looking at your three most important numbers and determining the most controllable one, evaluating your market potential, navigating new changes in the marketplace and playing your best position.
The Leftovers – How to Sell in Under 30 Days
Repositioning is about re-listing properties that have not sold. In this week’s Coaching Tip I’m talking about the leftovers and how to sell in under 30 days in today’s economy, how to have that conversation with the client, and when to change players.