This week on Fast Pace, Dean Mackie and Josh Phegan discuss how to win in a digital world, how digital has changed the way we work, digitising manual processes, accepting digital is here to stay, how digital makes the customer experience much easier, the work anywhere philosophy, and how training and mentoring happens now.
Tag Archives: management
Team engagement
It’s up to you to make sure your team is delivering your ultimate customer experience. In my Growth, Leadership and Management Tip today I’ll help you measure team engagement, establish clarity, and drive purpose at the highest levels of your organisation.
Fast Pace Ep 28 – Lifting engagement across workforces of the future
In this Fast Pace episode, Dean Mackie and Josh Phegan discuss lifting engagement across workforces of the future and what that looks like. They explore hybrid workplaces, cross-generational expectations, non-dollar-productive activities, exercises for maximising engagement, leadership that connects to people, and the plus dot minus chart for measuring engagement.
Succession planning
Your business will fade out if you have no succession plan. In this Growth, Leadership and Management Tip I’ll show you how to do succession planning, generate capital to get people involved, prepare to sell, and find talent that can take the business into the future.
Business decisions principles
You’ve got to know what you want your business to look like before you can make it happen. In this Growth, Leadership and Management Tip I’ll explain business decisions principles that will help you make those decisions and do the right things to get you there.
Fast Pace Ep 24 – Tactical excellence vs. strategic negligence
In this Fast Pace episode, Dean Mackie and Josh Phegan explore perspectives around tactical excellence vs. strategic negligence, with insights on what tactics and strategy are and why you must balance both, the measure and adjust strategy concept, clarity on goals and what must be done to reach them, setting a 90-day cadence, and delivery through technical excellence.
Fast Pace Ep 23 – Making change happen
This episode of Fast Pace features Dean Mackie and Josh Phegan on the challenge of making change happen inside of your business. They look at why we resist change, how we fail, and what actually works. They also examine the 5 step formula for change, understanding the actual problem, people’s willingness to change, and keeping everyone’s eye on the goal.
Tactical excellence or strategic negligence?
We have tactical excellence, but we’re strategically negligent. In this Growth, Leadership and Management Tip I’ll explain how to become tactically and strategically excellent by understanding your business model, structuring your planning, and making better quality decisions.
Ep 290 – Managing stakeholders
In today’s podcast, Josh Phegan and Alexander Phillips talk about recognizing and managing stakeholders and building long-term relationships with them, working with solicitors, listing with economic buyers and influencers, and maintaining a panel of advisors.
Fast Pace Ep 21 – Recurring revenue models
This week in Fast Pace, Dean Mackie and Josh Phegan look at recurring revenue models as an underestimated asset for the real estate industry. We start by examining property management and growth as a business in its own right, look at opportunities with current landlords, and suggest making quality improvements to the property over time.