Working for the Rebound

Today we’re in a set of extraordinary events, needing to be present for customers whilst still working for the rebound. In this week’s Coaching Tip I’ll show you what you can be doing now, and how focusing on the future will set you up for incredible success.

Ep 225 – Predictions – how do you work out market trends?

In today’s podcast Josh Phegan and Alexander Phillips talk about predicting markets, sources agents can use, how to bring a client to market earlier, what the customer wants from their agent, and ways that tragic events can impact supply and demand.

Digital Tracking of Consumers

We’re going to reimagine what’s possible with social media as a lead source. In this week’s Coaching Tip I’ll look at digital tracking of consumers, how to use an email newsletter to reach and retain customers, and what makes consumer tracking possible.

Ep 223 – Fear of the Competition? Or winning with your USP?

In this podcast Josh Phegan and Alexander Phillips ask, are you pitching to customers or competitors? They examine the best times to get customer feedback and what to ask, how to use that information to adapt your pitch and keep going whether you list or miss the client.

Winning in Listing

When you find out you’ve lost the listing, you want to know why the vendor chose someone else. This week’s Coaching Tip is about Winning in Listing. I’ll help you focus on playing to your strengths, adapting your pitch, and driving emotion to win the listing.

Ep 222 – Navigating April

In today’s podcast, Josh Phegan and Alexander Phillips talk about navigating April, preventing low activity during the upcoming holidays, what to do around Anzac day, getting clear on stock-flow, listing before Easter, adaptability and the need for having a plan.

The Age of Customer

This is the age of the customer and in this month’s Growth, Leadership and Management Tip I’ll show you how to differentiate your services by improving your pitch and your customer service delivery model, and help you develop services customers will be happy to pay for.

New Skills in a Recovery Market

It’s important as an agent to know how to use data in a powerful way. In this Coaching Tip I’ll show you why you need to learn new skills in a recovery market and how to make better data-driven decisions, get customers back into the market, and understand asset classes.

Ep 218 – Pricing For Volatile, Speculative and Unpredictable Markets

In this podcast Josh Phegan and Alexander Phillips discuss pricing for volatile, speculative and unpredictable markets, being both realistic and optimistic, the influence of buyer urgency, making price reductions work, and the value of simply being interested.

Growth Traps – Why I lose sleep over growing slow

You need exponential growth and that means you’ve got to scale. In this week’s Coaching Tip I’ll help you avoid growth traps, recognise growth marks, leverage controllables, make better decisions, and I’ll tell you why I lose sleep over growing slow.